Unit Secretary - CVH Emergency Department
About the job
- Grade 12 or equivalent.
- Working knowledge of medical terminology.
- Prior experience in an administrative or clerical role is required; healthcare environment experience is preferred.
- Keyboarding skills of 40 words per minute.
- Computer literacy in a Windows environment using Word and Outlook.
- A proven attendance record.
- Understanding of and compliance with patient and staff safety policies and procedures that foster a safe and inclusive environment.
- Ability to perform the essential duties of the job.
- Ability to use empathy effectively in interactions and demonstrate behaviours consistent with Mackenzie Health’s Commitment to Caring.
- Behaviour aligned with Mackenzie Health’s values of Excellence, Leadership and Empathy.
- Commitment to providing an exceptional experience for staff and clients in a healthcare environment.
- May be required to work at any Mackenzie Health site.
- Provide clerical support in collaboration with nursing, other hospital staff, and community services to maintain a progressive and personalized healthcare environment.
- Manage workload effectively in a fast-paced environment.
- Address and resolve issues in a productive, respectful manner.
- Exercise sound professional judgment and use best practice guidelines.
- Contribute to a safe, inclusive environment by complying with patient and staff safety policies and procedures.
- Experience with EPIC, EPF, or ESP.
- Previous experience within the Unit Secretary classification.
- Experience in an administrative or clerical role within a healthcare environment.
About the company
Mackenzie Health is a regional healthcare provider in Southwest York Region operating two full-service hospitals—Mackenzie Richmond Hill Hospital and Cortellucci Vaughan Hospital—and a network of community-based services. It delivers emergency, acute inpatient, rehabilitation, diagnostics, palliative, ambulatory, and long-term care, and leads regional programs in Chronic Kidney Disease/Dialysis, Stroke Care, and Domestic Abuse and Sexual Assault, supported by multiple clinical programs. It runs six offsite locations in Richmond Hill, Vaughan, and Barrie delivering services such as brain injury care, diabetes education, DASA care, and rehabilitation to create an integrated care network. Guided by the three-year plan “Trusted team. Compassionate care.”, it focuses on Patient Care Excellence, People are our Strength, Growing with our Communities, and Integrated Care to provide highly reliable, safe care to every patient.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Richmond Hill, Canada
Founded
1963
Get referred to Mackenzie Health
See people who can refer or advise you
Simplify's Take
What believers are saying
- A new 20-bed mental health unit opened July 7, 2025, lifting capacity 60 percent.
- Mackenzie Health won Chartis’ Top 100 Critical Access Hospitals recognition on February 19, 2026.
- The York University medical school partnership should deepen recruitment, teaching, and referral pipelines by 2028.
What critics are saying
- Ontario listed 863 people waiting for Mackenzie Health’s long-term care beds on May 31, 2026.
- Mackenzie Richmond Hill’s emergency department stays among Ontario’s busiest, straining staffing and throughput.
- The 2025-2027 Richmond Hill redevelopment delays capacity relief and extends two-site operational complexity.
What makes Mackenzie Health unique
- Cortellucci Vaughan opened in 2021, giving Mackenzie Health two full-service hospitals in York Region.
- York University’s School of Medicine opens nearby in 2028, with Mackenzie Health as lead partner.
- Mackenzie Health launched Canada’s first two-way IV pump-Epic interoperability in April 2024.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Tuition Reimbursement
- Professional Development Budget