Client Service Representative

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Corporate Issuer business involves the processing and distribution of proxy materials to investors in equity securities and mutual funds, as well as the facilitation of related vote processing. Corporate Issuer business also provides the distribution of regulatory reports and corporate action/reorganization event information, that help the clients meet their regulatory compliance needs.

In addition, Broadridge provides financial information distribution and transaction reporting services to both financial institutions and securities Issuers. Provide support to Card Creation team on new cards, changes and uploads. Custom Product Solutions Team involves in creating auto or manual Proxy card, Notice and Beneficial Voting Instruction Forms and upload into mainframe for printing and distribution services. The ideal candidate will be working on our Client Facing team managing internal and external clients as well as checking the accuracy of forms and entering data into a tracking database. Candidates should be experienced working in a high-pressure, high-volume environment where accuracy is paramount.

We are made up of high performing teams that meet in person and virtually to learn and collaborate as needed. This role is considered hybrid, which means you'll be assigned to a Broadridge office and given flexibility to work from home.

Responsibilities:

• Responsible for creation of voting proxy documents and approval process using Adobe suite of software products

• Candidate must be computer savvy and capable of learning new software applications with relative ease

• Must have client service experience. Candidate will communicate directly with clients as well as internal departments

• Must be comfortable working within a team while managing their own workload

• Must maintain a high level of productivity, quality, and customer service standards while adhering to strict deadlines

• Candidate must utilize great time management skills to handle extremely high seasonal volumes.

Qualifications:

• Bachelor's degree in business preferred

• Minimum 2 years' experience in a professional business environment

• Strong client service background

• Exceptional verbal and written communication skills

• Strong business acumen

• Excellent ability to understand the scope of each project, prioritizes task, and effectively manages time

• Experience with Adobe products

• Proficiency in Microsoft Excel, Word, and working knowledge of Outlook and Access

Hourly salary: $25 - $31 per hour. Bonus Eligible.  

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings

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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. 

US applicants: Click here to view the EEOC "Know Your Rights" poster.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected].