Network Plus

Maintains, builds, and delivers utility infrastructure

Reinstatement Agent

Construction ManagementUpdated on Nov 13

Full-timeLiverpool, UK£35k - £40k /yrIn-person

About the Job

Requirements

Have knowledge and experience of reinstatement for utilities.
Have a good understanding and experience of the utilities industry.
Have previous experience working on civil engineering-related projects.
Hold an NRASWA qualification.
Have a full and clean driving licence.
Have good awareness of health and safety.
Be computer literate and familiar with basic software packages.

Responsibilities

Supervise reinstatement teams across the contract and oversee their day-to-day activities.
Ensure work on public highways, building sites, and private residential land is undertaken safely and responsibly.
Deliver work cost-effectively and provide technical expertise to the team and customers.
Engineer solutions on site and focus teams on completing work correctly the first time.
Work with the scheduling team to manage and deliver programmes.
Support effective completion of company work through communication with internal and external customers and management of business and client database systems.
Organize labour cost-effectively, including recruitment, disciplinary action, wages, and absence management.
Coach and develop staff and support a fair and consistent team culture.
Help manage the frame and cover programme and ensure key performance indicators are met.
Help manage the defect programme, ensure key performance indicators are met, and attend highway meetings.
Use the Modular+ smartphone system and client computer system to provide commercial and reinstatement feedback.
Liaise with Support Services and the Street Works Team to manage Fixed Penalty Notice and Section 74 liabilities, maintaining a right-first-time focus.
Understand and comply with regulations, including the New Roads and Street Works Act.
Complete team inspections to ensure compliance and high-quality, first-time reinstatement.
Act as a Health and Safety Representative, undertake workplace health and safety inspections, raise health and safety matters with management, and investigate reportable accidents or incidents.

Desired Qualifications

Previous experience with tarmac, modular, and rigid surfaces work would be an advantage.

As a Reinstatement Agent you will be responsible for supervising reinstatement teams across our contract. Previous experience with tarmac, Modular & Rigid surfaces work would be an advantage. We are looking for individual who take pride in their work to get it right first time to the highest standard of quality.

Your team’s tasks will be undertaken on public highways, building sites and private residential land, and must be undertaken in a safe and responsible manner. You will be working to meet the needs of the client in the most cost-effective manner. You will provide technical expertise, experience and work within a team to deliver a first-class service to our customers.

You will be able to engineer solutions on site and focus your teams on completing work right first time.

You will work with the scheduling team ensuring programmes are managed and delivered accordingly. You will provide support to ensure that the company’s work is effectively completed through communication with internal and external customers, as well as the management of the business and client database systems.

We are looking for someone to:

Have operational responsibility for the reinstatement teams and their in-day activities
Organise labour in the most cost-effective way, including recruitment, disciplinary action, wages and absence management
Coach and develop staff to reach their potential; ensuring a fair and consistent culture with the teams
Help manage the frame and cover programme and ensure KPIs are met
Help manage the defect programme and ensure that KPIs are met and Highway Meetings are attended
Have knowledge and experience of Reinstatement for Utilities
Maintain a customer focus
Use Modular+ (smartphone system) & Client Computer system to deliver all feedback for commercial and reinstatement feedback
Liaise with the Support Services and Street works Team to ensure that FPN and Section74 liabilities are managed and focus on a right first-time attitude Understanding and complying with regulations including NRSWA
Complete Team Inspections, to ensure a high level of Compliance with a real focus on quality and first-time reinstatement
Be a Health & Safety Representative, which will include undertaking health & safety inspections in and around the workplace, raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur

A good understanding and experience of the Utilities industry
Previous experience working on Civils related projects
NRASWA qualification
Full and clean driving license
Good awareness of health and safety
Computer literate and familiar with basic software packages

About the Company

Network Plus

Maintains, builds, and delivers utility infrastructure

Network Plus provides utility and infrastructure services across the UK, supporting the maintenance, construction, and delivery of essential services in sectors such as wastewater, power, local infrastructure, gas, telecoms, and water. It delivers end-to-end solutions for infrastructure projects, handling planning, design, construction, and ongoing maintenance, with revenue generated mainly through long-term contracts with clients like local authorities and large utility companies. The company differentiates itself through a strong emphasis on safety, efficiency, and the adoption of new technologies and methods to improve service delivery on large-scale projects that require specialized equipment and expertise. Its goal is to ensure critical infrastructure remains reliable and efficient, supporting sustainable operations and long-term client relationships.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Salford, United Kingdom
Founded: 2000

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