NOV

Global oilfield equipment and services provider

Application Support Analyst

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-timeGqeberha, South AfricaNo salary listedIn-person

About the Job

Requirements

A degree in computer science, information science, information systems management, mathematics, operations research, statistics, or technology management.
All academic degrees and coursework must be from accredited institutions.
Scripting knowledge in Python, C#, and/or Bash Shell.
SQL knowledge.
Proficiency in Microsoft Excel is essential.

Responsibilities

Perform installation, configuration, and upgrades of the Connected Product solutions.
Monitor solution performance and availability, and suggest alternative approaches when applicable.
Work with the Connected Product Development Team to troubleshoot issues reported by customers and stakeholders, and record the issues in the ticketing system.
Document implemented solutions and bug fixes, and create troubleshooting documents.
Perform other work-related tasks as assigned.
Comply with all NOV Company and HSE policies and procedures.

The Application Support Analyst will join the Connected Products group, collaborating closely with the technical team to monitor and analyze configuration settings for Connect Product Solutions. This role ensures that all online solutions meet reliability standards throughout the software lifecycle, from configuration through to production.

Undergraduate or Graduate Education: Degree in computer science, information science, information systems management, mathematics, operations research, statistics, or technology management.
Education: All academic degrees and coursework must be from accredited institutions

Skills/ Knowledge

Scripting knowledge in Python,C# and/or Bash Shell
SQL knowledge
Microsoft Excel Proficiency (Essential)

Performs installation, configuration, and upgrades of the Connected Product solutions.
Monitors solution performance/availability; suggest alternative approaches when applicable.
Works with the Connected Product Development Team to troubleshoot issues reported by the customers/stakeholders; record the issues in the ticketing system.
Documents the implemented solution, bug fixes, etc. and create troubleshooting documents
Perform other work-related tasks as assigned.
Comply with all NOV Company and HSE policies and procedures.

About the Company

NOV

Global oilfield equipment and services provider

NOV Inc. provides equipment, technology, and services for the upstream oil and gas industry, designing, manufacturing, and selling drilling and production systems along with oilfield services and supply-chain solutions. Its offerings span complete drilling and production solutions and composite piping through Fiber Glass Systems to support safe, efficient operations and energy-transition projects. With a presence in over 500 locations on six continents, NOV differentiates itself by delivering integrated fabrication, equipment, services, and supply-chain capabilities across regions and markets, including renewables and industrial sectors. Its goal is to help operators run safer, more efficient, and more reliable upstream projects while expanding into energy-transition and other industrial markets.

Company size: 10,001+
Company stage: IPO
Headquarters: Houston, TX
Founded: 1841

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