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GuideWell Mutual

Nonprofit mutual health insurance group in Florida

Network Engineer

Network Engineering & AdministrationPosted on Nov 11
Full-timeJacksonville, FL, USA

About the Job

Requirements

  • At least 4 years of related work experience in network systems design and administration, or additional related equivalent work experience in an IT-related field as an alternative to the related bachelor's degree.
  • A related bachelor's degree, or additional related equivalent work experience in an IT-related field.
  • Extensive knowledge and experience in network operations.
  • Ability to manage tasks independently and take ownership of responsibilities.
  • Ability to learn from mistakes and apply constructive feedback to improve performance.
  • Ability to communicate technical information clearly and articulately.
  • Ability to adapt to a rapidly changing environment.
  • Strong critical-thinking skills to evaluate alternatives and present solutions consistent with business objectives and strategy.

Responsibilities

  • Plan, design, and implement network systems, providing consultation and execution of network design and administration.
  • Review and assess user needs and trends, conduct research, and recommend network technology solutions.
  • Oversee network systems design, implementation, maintenance, evaluation, documentation, and repair activities.
  • Handle complex, non-routine, and escalated network-related tickets and tasks.
  • Provide consultation to customers throughout the company regarding network systems.
  • Lead or participate in projects and initiatives related to network systems design and administration.
  • Maintain, configure, and monitor virus protection software and email applications.
  • Prepare reports and analyze trends, issues, and metrics related to network performance, recommending courses of action.
  • Gather and analyze business requirements to design technology solutions that meet business needs, including modifying existing systems or researching vendor solutions.
  • Implement and deploy technology designs, troubleshoot and resolve issues, and develop procedures and documentation.
  • Resolve complex network and system problems, including protocol analysis, system errors, and interoperability problems.
  • Participate in network architecture strategy and development.
  • Prepare documentation for audits.
  • Participate in monthly releases and disaster recovery exercises.
  • Develop and maintain procedures.
  • Interface with other IT teams and business units to troubleshoot and resolve network infrastructure issues.

Desired Qualifications

  • CCNP or higher certification; CCIE and/or CISSP is highly valued.
  • Three to five years of network engineer experience.
  • Understanding of network architecture.
  • Deep understanding of networking protocols, including IPSEC, HSRP, BGP, OSPF, 802.11, and QoS.
  • Solid understanding of the OSI or TCP/IP model.
  • Hands-on experience with monitoring, network diagnostic, and network analytics tools.
  • LAN and WAN experience.

About the Company

GuideWell Mutual

Nonprofit mutual health insurance group in Florida

GuideWell Mutual Holding Corporation is the not-for-profit, policyholder-owned parent of Florida Blue, the Blue Cross and Blue Shield health insurer for Florida. Its family of companies also includes Triple-S, which runs the Blue plans in Puerto Rico, and GuideWell Source, which processes Medicare claims for the federal government through Novitas Solutions and First Coast Service Options. Most income comes from health plan premiums paid by employers, individuals and Medicare members, plus fees for running claims for others. As a mutual, it has no shareholders, and Florida Blue policyholders control it. GuideWell was formed in 2013 and is based in Jacksonville, Florida.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Jacksonville, FL
Founded
2011

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