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ABB

Electrification, automation, and robotics solutions

Power U 培训生-售后服务

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeShanghai, ChinaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree or higher in electrical automation or a related electromechanical field.
  • Familiarity with common low-voltage electrical products, including circuit breakers, contactors, and soft starters.
  • Knowledge of common communication protocols such as Modbus and Profibus.
  • Ability to use software and communication protocols to establish communication with products and diagnose communication failures.
  • Ability to use office software, with AI literacy and the ability to use AI tools.
  • Fluent spoken English.

Responsibilities

  • Participate in the 12–18-month Power U development program, including structured training and job rotations to develop professional capabilities.
  • Receive and process customer service requests promptly and to a high standard on the service platform.
  • Provide internal team support as a product communications expert and help resolve client-side product communication issues.
  • Provide on-site service, including product commissioning guidance and troubleshooting product faults.
  • Coordinate with factories to analyze product failures and prepare fault analysis reports.
  • Request replacement parts and promptly return faulty parts to the factory or warehouse.
  • Manage and train service suppliers in their day-to-day service work.

Desired Qualifications

  • Strong learning ability, communication skills, and ability to work under pressure.

About the Company

ABB

Electrification, automation, and robotics solutions

ABB provides electrification and automation technologies for industry and infrastructure. Its products include smart building systems, electric vehicle charging, robotics, motors and drives, and factory automation software, delivered as integrated hardware and software that manage energy and automate tasks. ABB differentiates itself with a long history in power and automation, a broad global footprint, and a focused portfolio around electrification, motion, process automation, and robotics, complemented by digital services. Its goal is to help customers use energy more efficiently and work more productively, enabling sustainable and resource-efficient operations and transportation.

Company size
10,001+
Company stage
IPO
Headquarters
Zurich, Switzerland
Founded
2007

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