Senior Manager
IT Customer Experience
Posted on 1/27/2024
INACTIVE
Anaplan

1,001-5,000 employees

Connected planning platform
Company Overview
Anaplan is transforming how enterprises across industries see, plan, and drive business performance. Anaplan customers gain digital-led agility to rapidly pivot strategies, redeploy resources, and optimize plans for growth, efficiency, demand, and profitability. Anaplan's mission is to equip teams to overcome obstacles and seize opportunities ahead of competitors.
Data & Analytics

Company Stage

Series F

Total Funding

$299.9M

Founded

2006

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

-8%

1 year growth

-12%

2 year growth

-7%
Locations
Chantilly, VA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
CategoriesNew
IT & Security
Requirements
  • 2-5 years of IT management experience
  • Attention to detail
  • Experience serving as subject matter expert on office projects
  • Multi-million dollar budget management experience
  • Basic operational knowledge of AV equipment
  • Certifications in Okta, Slack, O365, ITIL Framework, PMP, or other relevant certifications
Responsibilities
  • Lead and transform a team of IT professionals
  • Assess, measure, document and report on the ongoing hygiene and health of IT Operations team
  • Maintain high situational awareness with all internal business partner priorities and strategies
  • Empathetically and inclusively hire, train, and develop a team of IT professionals
  • Plan, coordinate, schedule, and supervise the day-to-day technical support activities
  • Develop and maintain policies, procedures, and processes
  • Jumpstart the development of a robust asset inventory system
  • Partner heavily with IT COE and other internal IT groups to drive critical IT initiatives
Desired Qualifications
  • Demonstrated experience working in startups or other high-paced environments