Technical Integration Manager

Salary Range: 100000 to 135000 (Currency: USD) (Pay period: per-year-salary)

Responsibilities:

• Lead and support the technical integration of new and existing clients, including project planning, integration, configuration, User Acceptance Testing (UAT), go-live, and post-launch activities
• Manage customer environments end-to-end, handling setup, validation, and ongoing troubleshooting of connectivity, configuration, and data integration issues
• Act as the primary point of contact for all technical project communications, providing regular updates to internal stakeholders and client IT teams or leadership
• Guide clients and technical teams through FHIR integrations and clinical data mapping, offering hands-on support beyond documentation and leading weekly technical review calls
• Foster strong relationships with clients and users to drive adoption, promote advocacy, and ensure the product’s value is communicated across stakeholders
• Maintain deep product expertise to support user training, answer technical questions, and recommend tailored solutions that meet client needs
• Continuously identify and improve gaps in integration and implementation processes, contributing to the development of scalable, repeatable best practices
• Support cross-functional initiatives and step into non-standard responsibilities as needed to ensure project and team success — from issue triage to ad-hoc team collaboration

Qualifications:

• 4+ years professional experience in technical integration, project management, or other relevant experience, with 1+ years in a healthcare environment
• 1+ years of coding/scripting (e.g., Python) experience
• Experience with PyCharm, GitLab, Jira, Excel, Google Apps (Sheets, Docs, Slides, Drive, etc.)
• Basic command line proficiency in macOS terminal (zsh/bash)
• Experience leading meetings with client stakeholders
• Located within 50 miles of a major airport and willing to travel to client sites, as needed (25% of time)

Preferred Qualifications:

• Experience with hospitals and/or health systems
• Familiarity with EMR companies such as Epic/Cerner
• Proven ability to run data analyses to support project success tracking
• Excellent written and verbal communication
• Ability to respectfully debate ideas, take pragmatic approaches, and work hard to accomplish goals with your team
• Passionate about learning, improving, and helping your team do the same
• Excited about working with a nimble, small team in a dynamic startup environment

Location | Work Authorization

• For this role, Regard is currently only considering candidates who are authorized to work in the US without visa sponsorship
• Strong preference for candidates who are within the New York City metro area willing to work a hybrid (2 days/week) schedule from our HQ
• Preference for candidates located within New York, Chicago and metropolitan areas on the West Coast
• For those who enjoy working from our Manhattan office on a more regular basis, we offer catered lunches and other fun perks
• Additionally, hybrid employees have the flexibility to work from locations outside of their home office from up to 6 weeks per year

Comp | Perks | Benefits

• Eligible for equity
• 99% employer paid health benefits (Medical, Dental, and Vision) + One Medical subscription
• 18 PTO days/yr + 1 week holiday break
• Annual $750 learning & development stipend
• Company-sponsored team retreat + social events
• A sabbatical program