Société Générale de Surveillance

Testing, inspection, and certification services globally

Customer Care Intern - Laboratory

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

InternshipSenai, Johor, MalaysiaNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in any course from a recognized university or college.
A good personality and the ability to work independently and as part of a team.

Responsibilities

Handle daily sample receiving, registration, sorting, and after-sales service with clients.
Assist walk-in clients and respond to incoming calls about laboratory test enquiries.
Communicate with clients about sample submissions and related issues.
Coordinate the laboratory testing process between the Laboratory, Administration, Sales, and Billing departments.
Assist with branch administrative tasks.

Job Description

To handle daily sample receiving, registration, sorting & after sales service with client
Assist walk in client and incoming call regarding lab test enquiry
Communicate with client on the sample submission & any related issue.
Assist in coordinating the lab testing process between Lab, Admin, Sales & Billing Department
Assist in branch administrative task

Qualifications

Bachelor degree in any course from recognized university / college.
Good personality, independent and a good team player.

Additional Information

About the Company

Société Générale de Surveillance

Testing, inspection, and certification services globally

SGS provides testing, inspection, and certification services to help clients meet regulations, ensure quality and safety, and gain market access. It runs laboratory testing, on-site inspections, and certification against standards, often with training and consulting, across a wide range of industries. The services rely on a global network of laboratories and offices that deliver localized solutions with global expertise. What sets SGS apart is its large global footprint and its emphasis on quality, integrity, risk mitigation, and sustainability, enabling it to serve a diverse set of customers from small businesses to multinationals. The company's goal is to help customers comply with regulations, improve product quality and safety, reduce risk, and boost productivity across markets.

Company size: 10,001+
Company stage: IPO
Headquarters: Geneva, Switzerland
Founded: 1878

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