Assistant Director of Disability Support Services

Job Title: Assistant Director of Disability Support Services
Location: Indianapolis Campus
Job Type: Full-time
Classification: E-1
Salary Range: $50,000 - $52,000/annually (based on experience)
Reports To: Director of Disability Support Services

Who We Are:
Ivy Tech is Indiana’s community college and workforce engine, delivering: high-quality learning experiences that propel Indiana’s communities, measurable economic return, excellence in teaching, and industry-aligned credentials of value, empowering every learner to achieve lifelong success.

Our Values:
• Empathy: We lead with care and connectivity, ensuring we meet our students where they are.
• Integrity: We act responsibly and ethically in the best interest of our students, employees, partners, institution, and the State.
• Agility: We move with purpose and adapt to the evolving needs of our students, employers, and the State.
• Impact: We exist to change lives through quality education. Our work strengthens individuals, families, communities, and the future of Indiana.

About the Role:
We are seeking a highly skilled and student-centered Assistant Director of Disability Support Services to provide individualized support to students with disabilities and promote an accessible and inclusive learning environment. This position manages an assigned caseload, coordinates reasonable accommodations, and provides proactive support to help students navigate barriers to their academic success. The Assistant Director will collaborate with students, faculty, staff, and campus partners and contribute to workshops and programming that increase awareness of accessibility, disability support, and inclusion.

***RESUME AND COVER LETTER REQUIRED FOR CONSIDERATION***

Required Skills & Competencies:

• Communication & Interpersonal Skills: Strong verbal and written communication skills, with the ability to build trusting relationships and communicate effectively with individuals from diverse backgrounds.
• Critical Thinking & Judgment: Ability to assess complex situations, identify barriers, exercise sound judgment, and develop appropriate solutions.
• Empathy & Professionalism: Demonstrated sensitivity to diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds and ability to handle sensitive conversations with tact, empathy, discretion, and professionalism.
• Advocacy & Inclusion: Commitment to promoting equity, accessibility, and inclusion for individuals with disabilities.
• Organization & Time Management: Strong attention to detail and ability to manage multiple priorities, maintain accurate documentation, protect confidential information, and meet established deadlines.
• Collaboration & Conflict Resolution: Ability to work effectively with students, faculty, staff, and campus partners and navigate challenging conversations or differing perspectives in a professional and solution-focused manner.

Key Responsibilities:

The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

• Manage an assigned caseload of students with disabilities and provide individualized case management and support services.
• Conduct intake appointments to understand disability-related barriers, identify support needs, review documentation, and determine reasonable academic accommodations.
• Provide proactive outreach to students to monitor progress, identify barriers to academic success, and connect students with appropriate campus and community resources.
• Utilize Accommodate to maintain accurate student records, document student interactions and services, manage accommodation information, and distribute accommodation letters to faculty.
• Collaborate with students, faculty, staff, and campus partners to facilitate the effective implementation of approved accommodations and address accessibility-related questions or concerns.
• Apply problem-solving and conflict-resolution skills to address accommodation-related concerns and develop appropriate solutions that support student access.
• Develop and facilitate workshops, presentations, and educational programming to increase awareness of Disability Support Services, accessibility, reasonable accommodations, and available student resources.
• Maintain current knowledge of disability support practices, accessibility standards, institutional policies, and applicable regulatory requirements.

Preferred Additional Skills:

• Experience providing disability support services in a college or university setting.
• Experience in case management, academic advising, student support services, social services, counseling, or a related student-facing field.
• Familiarity with reasonable accommodation processes and accessibility practices in higher education.

Education & Experience:

Required:

• Bachelor's degree in Social Work, Psychology, Human Development, Special Education, Higher Education, Human Services, or a related field.

• Relevant experience in higher education, disability services, case management, academic advising, student support services, social services, or a related field is strongly preferred.

 Why Join Us?

• Opportunity to work on innovative and impactful projects.
• Collaborate with a team of skilled professionals.
• Competitive compensation and benefits package.
• Continuous learning and development opportunities.

Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.