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Delivery Hero

Global online food delivery marketplace

Assistant Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeAthens, GreeceNo salary listed

About the Job

Requirements

  • At least 2 years of experience in a similar position; experience in q-commerce, retail, food retail, or hub operations is preferred.
  • Ability to motivate, guide, and organize the team.
  • Ability to communicate effectively with the team and provide clear, appropriate feedback.
  • Ability to work independently in a fast-paced environment and adapt quickly to change.
  • Focus on achieving strong results while prioritizing customer experience.
  • Knowledge of basic performance indicators.
  • Strong familiarity with technology and systems.
  • Availability to work shifts.

Responsibilities

  • Support the Store Manager in the store's daily operations and ensure workflows run smoothly and efficiently.
  • Oversee daily store processes, including receiving deliveries, restocking shelves, picking and packing orders, and checking for potential losses.
  • Coordinate and guide the store team in achieving productivity goals and providing an excellent user experience.
  • Maintain adequate inventory through regular stock counts and checks, and resolve discrepancies.
  • Identify operational issues and process-improvement opportunities, inform the Store Manager, and contribute to improvements.
  • Ensure compliance with standard operating procedures and health and safety rules, and maintain proper organization of the store.

Desired Qualifications

  • Experience in q-commerce, retail, food retail, or hub operations.

About the Company

Delivery Hero

Global online food delivery marketplace

Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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