Johnson & Johnson

Makes prescription drugs and medical devices

Professional Education Lead

Customer Education & TrainingPosted on Nov 4

Full-timeIssy-les-Moulineaux, France

About the Job

Requirements

The education background should be in biomedical engineering or business school, preferably with a marketing focus.
At least 5 years of experience in a MedTech or Pharma company in the franchise therapeutic area, within education, clinical work, sales, or marketing.
Professional proficiency in English is required.
Knowledge of learning principles and the professional journey of healthcare professionals is required.
The candidate should be able to build trusted relationships with healthcare professionals and healthcare organizations.
Strong communication skills are required.
The candidate should be able to manage complexity, uncertainty, and innovation, and work across strategic, tactical, and daily activities.
Integrity, responsibility, and adherence to ethics and compliance are required.

Responsibilities

Define and lead DePuy Synthes France’s strategic professional and commercial education agenda to accelerate adoption of solutions, develop internal capabilities, and strengthen healthcare professional and healthcare organization partnerships, aligned with France, EMEA, and global priorities.
Build and execute the annual healthcare professional education and commercial training plan for Sales and Marketing teams, including objectives, learning journeys, schedules, budgets, and key performance indicators.
Coordinate closely with franchises, Marketing, Sales, Clinical/Medical, and Quality/Compliance to ensure scientific consistency, business impact, and effective execution.
Design, organize, and deliver external education programs through Centers of Excellence, workshops, cadaver or animal labs where applicable, symposiums, congresses, and digital or blended formats, incorporating clinical and market trends.
Assess education needs of healthcare professionals and healthcare organizations; build a network of key opinion leaders and training centers; and co-develop high-value programs.
Deploy innovative solutions such as simulation, digital learning, certification pathways, and proctoring, and lead differentiated projects including commercial enablement covering sales arguments, product technique, competition, value, and compliance.
Build educational partnerships with healthcare professionals, healthcare organizations, scientific societies, and associations alongside Clinical/Medical teams, and represent DePuy Synthes France in key initiatives.
Evaluate and manage education support and funding requests, including analysis, internal validation, contracting, budget and compliance monitoring, and supporting healthcare organizations and professionals with execution and reporting.
Conduct annual needs analysis for external and internal audiences, anticipate priorities 12–24 months ahead, and measure impact through participation, satisfaction, skills transfer, adoption, and commercial performance indicators.
Ensure compliance with ethical and transparency requirements for healthcare professional and organization interactions, events, contracts, budgets, and documentation.
Coordinate with EMEA Education and global stakeholders to adapt strategy for the French market and enable French healthcare professionals to participate in international programs.
Manage and develop the Education team, including direct and indirect reports, recruitment and onboarding, goal setting, coaching, skills development, prioritization, and allocation of internal and external resources.
Build collaboration with internal and external stakeholders and convert needs into action plans.
Develop lasting relationships with healthcare professionals and healthcare organizations based on clinical value, educational quality, and ethics.
Use feedback from healthcare professionals and commercial teams to continuously improve content, formats, and effectiveness.
Align stakeholders, set priorities, and execute programs to schedule, budget, and quality standards, managing vendors and partners as needed.
Contribute to advisory boards and scientific bodies on education topics.
Turn feedback into actions that create value for patients, healthcare professionals, and DePuy Synthes France.
Adapt and deploy EMEA and global programs in France, including content, logistics, compliance, and impact measurement.
Co-develop and deploy commercial education strategy covering onboarding, ongoing training, launches, execution excellence, tools, and certification.
Lead education components at national and regional congresses, including content, speakers, logistics, compliance, and measurement.
Promote an inclusive, respectful, performance-oriented environment.
Communicate effectively through presentations, influence, and clinical and value storytelling.
Manage the education portfolio, including prioritization, governance, risks, and delivery against timelines and expected outcomes.
Track and communicate program impact using shared quality, safety, experience, adoption, and performance indicators.
Optimize execution across formats, vendors, sites, and costs to maximize reach and effectiveness.
Represent DePuy Synthes France’s Education value proposition to internal teams and external partners.

Desired Qualifications

An education background from a business school with a marketing focus is preferred.
Paris-region location is preferred.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Medical Affairs Group

Job Sub Function:

Professional Medical Education

Job Category:

Professional

All Job Posting Locations:

Issy-les-Moulineaux, France

Job Description:

DePuy Synthes is recruiting for a Professional Education Lead located in Issy les moulineaux, France.

Missions générales du poste

Définir et piloter l’agenda stratégique d’éducation de DePuy Synthes France (Professionnelle & Commerciale) pour accélérer l’adoption des solutions, développer les compétences internes et renforcer les partenariats HCP/HCO, en alignement avec les priorités France et EMEA/Global.

Principales responsabilités

• Construire et exécuter le plan annuel d’éducation (HCP) et de formation commerciale (équipes Sales/Marketing), avec objectifs, parcours, calendrier, budgets et KPI.

• Assurer l’alignement étroit avec les Franchises, le Marketing, les Ventes, le Clinical/Medical et le Quality/Compliance pour garantir cohérence scientifique, impact business et exécution.

• Concevoir, organiser et animer les dispositifs d’éducation externe : Centres d’Excellence, ateliers, cadaver/animal lab selon cadre applicable, symposiums, congrès, formats digitaux/blended, en intégrant les tendances cliniques et marché.

• Recueillir et analyser les besoins éducationnels HCP/HCO ; développer un réseau solide de KOLs et de centres formateurs ; co-construire des programmes à forte valeur ajoutée.

• Déployer des solutions innovantes (simulation, digital, parcours certifiants, proctoring) et lancer des projets différenciants, incluant l’“commercial enablement” (argumentaires, technique produit, concurrence, valeur, compliance).

• Avec les équipes Clinical/Medical, construire des partenariats éducatifs avec HCPs, HCO, sociétés savantes et associations, et représenter DePuy Synthes France sur les initiatives clés.

• Évaluer et piloter les demandes de soutien/financement éducatif : analyse, validation interne, contractualisation, suivi budget et conformité (processus outils internes), et accompagnement des HCO/HCP dans l’exécution et le reporting.

• Réaliser l’analyse annuelle des besoins (HCP et internes), anticiper les priorités à 12–24 mois et mesurer l’impact via des KPI (participation, satisfaction, transfert de compétences, adoption, performance commerciale).

• Garantir le respect des règles de conformité, d’éthique et de transparence (interactions HCP/HCO, événements, contrats, budgets, documentation).

• Coordonner avec l’équipe Education EMEA et les parties prenantes Global pour adapter la stratégie au marché France et favoriser la participation des HCP français aux programmes internationaux.

• Manager et développer l’équipe Education (directs/indirects) : recrutement/intégration, fixation d’objectifs, coaching, montée en compétences, priorisation et allocation des ressources (internes/externes).

Principaux engagements de leadership

• Créer une dynamique de collaboration avec les parties prenantes internes/externes et transformer les besoins en plans d’action.

• Construire des relations durables avec HCP/HCO, basées sur la valeur clinique, la qualité pédagogique et l’éthique.

• Exploiter les retours terrain (HCP et équipes commerciales) pour améliorer en continu contenus, formats et efficacité.

• Fédérer, prioriser et exécuter avec rigueur (délais, budget, qualité), en pilotant des prestataires/partenaires si nécessaire.

• Contribuer aux advisory boards/instances scientifiques lorsque des sujets d’éducation sont concernés.

• Transformer les retours en actions concrètes créant de la valeur pour les patients, les HCP et DePuy Synthes France.

• Challenger le statu quo et innover dans les approches pédagogiques.

• Adapter et déployer en France les programmes EMEA/Global (contenu, logistique, conformité, mesure d’impact).

• Co-construire et déployer la stratégie d’éducation commerciale : onboarding, formation continue, lancements, excellence d’exécution, outils et certification.

• Piloter les volets education lors des congrès nationaux et régionaux (contenu, speakers, logistique, conformité, mesure).

• Promouvoir un environnement inclusif, respectueux et orienté performance.

• Communiquer avec impact (présentation, influence, storytelling clinique et valeur).

• Assurer le pilotage de portefeuille (priorisation, gouvernance, risques) et la livraison des programmes selon délais/résultats attendus.

• Suivre et valoriser l’impact des programmes (qualité, sécurité, expérience, adoption et performance) via des indicateurs partagés.

• Prioriser et optimiser l’exécution (formats, prestataires, sites, coûts) pour maximiser la portée et l’efficacité.

• Porter la proposition de valeur Education de DePuy Synthes France auprès des équipes internes et des partenaires externes.

Expériences professionnelles et compétences requises

Compétences clés

• Formation : ingénieur biomédical ou école de commerce (préférence pour le marketing).

• 5 ans d'expérience dans une entreprise de MedTech/Pharma dans le domaine thérapeutique de la franchise : éducation, clinique ou vente/marketing.

• Solides compétences en communication.

• Capacité à établir une relation de confiance avec les HCPs et les HCO.

• Passion pour l'innovation, historique de réussite en autonomie, orienté résultats.

• Esprit collaboratif.

• Capacité à gérer la complexité, à faire face à l'incertitude et à innover.

• Connaissance des principes d'apprentissage. Connaissance du parcours professionnel des HCPs.

• Polyvalence : implication à la fois dans les activités stratégiques, tactiques et quotidiennes, avec une capacité à prendre du recul et à avoir une vision d’ensemble.

• Intégrité, sens des responsabilités et exigence en matière d’éthique et de conformité.

• Maîtrise professionnelle de l'anglais.

• Emplacement dans la région parisienne préférée. ≥40% de déplacements sont à prévoir.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

 Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

#LI-Hybrid

#DePuySynthesCareers

Required Skills:

Preferred Skills:

AI Judgement Integration, Brand Marketing, Channel Partner Enablement, Coaching, Digital Strategy, Global Market, Learning Materials Development, Medical Affairs, Medical Communications, Organizing, Process Improvements, Program Management, Sales Enablement, Sales Presentations, Strategic Sales Planning, Strategic Thinking, Technical Credibility, Training People

The anticipated base pay range for this position is:

€71,300.00 - €116,725.00

Benefits:

In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.

*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.

About the Company

Johnson & Johnson

Makes prescription drugs and medical devices

Johnson & Johnson develops prescription medicines and makes medical devices for hospitals, and unlike most big drugmakers, it runs both businesses under one roof. In 2015, its Darzalex became the first antibody drug approved for multiple myeloma, a blood cancer. Its medicines treat cancer, immune diseases such as psoriasis, and mental illnesses such as depression, and patented drugs bring in most of its sales. Its MedTech unit makes heart pumps, catheters that treat irregular heartbeats, surgical sutures, and Acuvue contact lenses. It was founded in 1886 to make sterile surgical dressings, is based in New Brunswick, New Jersey, and spun off its consumer brands, such as Tylenol and Band-Aid, as Kenvue in 2023.

Company size: 10,001+
Company stage: IPO
Headquarters: New Brunswick, NJ
Founded: 1886

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