Senior Director of Production Battlefield Franchise Operations

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

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Battlefield is a storied franchise renowned for uncompromising combat gameplay and all-out warfare, for over two decades. 100 million players and 5 billion hours played later, Battlefield Studios is defining the future of the first-person shooter with the biggest launch in franchise history with Battlefield 6, and a new era beginning with Battlefield REDSEC. 

United under the banner of Battlefield Studios, 4 world-class teams across Criterion, DICE, Motive, and Ripple Effect have come together to focus on the future of the franchise, a connected Battlefield universe filled with immersive experiences built on our unique DNA.

We are looking for a Global Shared Teams Leader to help us build and sustain high-performing, healthy teams across multiple locations and time zones. In this highly visible leadership role, you will be accountable for the effectiveness, sustainability, and delivery outcomes of shared teams operating through geographic, product needs, and organisational structures. 

This role exists to ensure that distributed team models deliver effectively without eroding team health, clarity of ownership, or long-term talent retention. You will work closely with delivery leaders, local people leaders, franchise operations, and senior stakeholders to establish clear operating models, set expectations, and actively manage the additional complexity of cross product and team collaboration. 

What You’ll Do 

• Own and continuously evolve the cross-site operating model for Shared Teams, ensuring clear accountability, decision rights, and role clarity across all locations.
• Establish and uphold end-to-end delivery accountability for Work Managers, ensuring priorities, commitments, and outcomes are aligned and consistently executed across locations.
• Partner closely with senior local leaders to safeguard team health, sustainability, and long-term engagement, particularly within distributed delivery structures.
• Set and model high standards for cross-site leadership behavior, including clarity in written direction, explicit prioritization, and inclusive, transparent decision-making. 
• Proactively identify and mitigate the cost, complexity, and risk inherent in cross-site collaboration, including time-zone friction, asynchronous workflows, and decision latency.
• Design and maintain an effective operating cadence between Work Managers and Local Leaders to surface risks early, resolve ambiguity quickly, and enable timely, well-informed escalation.
• Intervene decisively when delivery models rely on heroics or unsustainable practices, reinforcing disciplined execution and long-term organizational health.
• Champion distributed teams as strategic contributors to product outcomes, ensuring they are fully integrated, empowered, and recognized as core partners in delivery.
• Represent cross-site system health, sustainability risks, and trade-offs with clarity and accuracy to senior leadership, enabling informed decision-making at the portfolio level.
• Define and articulate a compelling vision, clear direction, and operating boundaries for the Battlefield Shared Teams Group, guiding teams toward measurable realization of that vision.
• Collaborate with Game, Production, Operations, and Craft leadership to establish resilient shared team structures, effective methodologies, and scalable development systems.

What We’re Looking For 

• Strong delivery leadership background, with the ability to balance execution, sustainability, and long-term organisational health. 
• Demonstrated ability to influence, align, and escalate across organisational and geographic boundaries. 
• High judgment and systems thinking, with comfort operating in ambiguous, evolving environments. 
• Clear and effective communicator, with a strong bias toward written clarity and shared understanding.

Required Qualifications 

• 10+ years of experience leading complex teams, products, or organisations. 
• 5+ years of experience operating in distributed or multi-site team structures. 
• 5+ years of working at a senior lead capacity of live game development organization with financial insight and data driven mindset
• Demonstrated success in senior leadership roles involving delivery ownership and people leadership. 
• Experience working across time zones and cultures in a global organisation.

Additional Qualifications (Nice to Have) 

• Experience building or scaling shared-team or hub-and-spoke operating models. 
• Demonstrated success retaining and growing senior talent in distributed teams. 
• Background in live service or continuously evolving product environments. 
• You are influence-oriented, and excel at collaborating with other leaders and guiding the collective group to the best action, decision, or result.