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Tacoma residents report missing packages, misleading photos from delivery firm. Updated October 14, 2026 5:58 PM Gift Article Some Tacoma residents are reporting a series of misdelivered packages and misleading proof-of-delivery photos from UniUni, a Canada-based company that delivers items for various e-commerce and online retailers. Satya Jaech, a resident in the Proctor neighborhood, told The News Tribune she ordered two packages in September that UniUni was supposed to deliver: a seat cushion for her car, and some clothing. Both were from different vendors. The packages never arrived, she said. For the seat cushion order, Jaech received photos via email purporting to show proof of delivery - but she said they weren't of her home. In one image, she said the package appeared to be lying on the ground with a cigarette butt near it. "It was so obviously not near my house," Jaech said. Another picture showed the front of a yellow house with an address not matching Jaech's home, she said. The picture has a small "Google" watermark on one edge and doesn't appear to be an original photo. On Oct. 11, Jaech posted about her issues with UniUni on a community Facebook page for residents in Tacoma's North End, Old Town, Proctor, Ruston and Narrows areas. At least 15 people commented on the post with similar experiences. Those who mentioned when the incidents occurred - around half - reported issues in September and October. In an email Tuesday afternoon, Deputy Communications Director Mike Faulk with the Washington State Attorney General's Office wrote that the office has received at least three consumer complaints against the delivery company (some spelling it "UniUni" and others "Uni Uni"). As of Tuesday, three complaints against the delivery company appear in the attorney general's database, dated April 17, Oct. 9 and Oct. 12. Asked what the complaints allege, Faulk directed The News Tribune to submit a public records request for more details about the complaints themselves. He also explained what happens after the office receives a consumer complaint. "The consumer complaint resolution process generally begins informally - we might reach out to a business asking them to address a consumer's concerns, or there are times when complaints result in investigations and potentially enforcement actions under the state Consumer Protection Act," Faulk said. "That said, we have a longstanding policy to neither confirm nor deny questions of whether we're investigating any allegations against specific entities or individuals." UniUni was founded in 2019 and is headquartered in Richmond, British Columbia, the company's LinkedIn page says. The business describes itself on LinkedIn as "a leading technology-enabled logistics company revolutionizing the last-mile delivery landscape for the e-commerce industry." According to its website, UniUni provides an "on-demand driver network" to deliver packages for e-commerce brands. The company delivers to 80% of Canada and is "expanding across the U.S. with 65% coverage," the website says. The News Tribune reached out to UniUni Tuesday afternoon for comment on residents' allegations about delivery problems. The company provided a statement via email: "UniUni's last mile deliveries are completed by local delivery service providers (DSPs) operating as UniUni subcontractors. The delivery practices described in your inquiry are not consistent with UniUni's standards, policies, or requirements for its delivery service providers. The News Tribune is working with its local delivery partners to address these concerns and better understand the circumstances surrounding the reported incidents. The News Tribune is committed to working closely with local Tacoma DSPs to reinforce its delivery standards, improve service quality, and ensure that delivery procedures and proof-of-delivery practices meet UniUni's requirements." On Sept. 26, the company made a post on their "UniUni Delivery Customer Support" Facebook page asking "UniUni delivery members" to reach out about order issues. It's not clear if specific complaints prompted the notice. "If you have any order disputes, missing orders, refund issues or pending refund requests, please DM us immediately," the post says. "We want to make sure every issue is addressed and resolved as quickly as possible. DM us now with your order details." This story was originally published October 14, 2026 at 5:15 AM. The News Tribune Julia Park is the Gig Harbor reporter at The News Tribune and writes stories about Gig Harbor, Key Peninsula, Fox Island and other areas across the Tacoma Narrows. She started as a news intern in summer 2024 after graduating from the University of Washington, where she wrote for her student paper, The Daily, freelanced for the South Seattle Emerald and interned at Cascade PBS News (formerly Crosscut).

UniUni lawsuit 2026: Point2Point claims over 16,000 packages were withheld - full breakdown for trackers. ByEthun Hunt August 11, 2026 A high-stakes legal battle between U.S. logistics company Point2Point Global and last-mile delivery provider UniUni has drawn fresh attention in August 2026. Point2Point alleges that UniUni deliberately delayed and suspended delivery of more than 16,000 packages, claiming the move was retaliation after Point2Point won business both companies were chasing. UniUni strongly denies the accusations and says the real issue is unpaid invoices. If you regularly track UniUni packages or rely on the service for e-commerce shipments, this dispute raises practical questions about reliability, delays, and what to do if your package stalls. Here's a clear, neutral breakdown of the facts, allegations, responses, and implications for everyday trackers. What exactly happened between Point2Point and UniUni? Who are the companies involved? Point2Point Global is a Massachusetts-based shipping and logistics firm. UniUni (operated in the U.S. through UniUni Logistics Inc.) is a rapidly growing last-mile delivery network based in Richmond, British Columbia, known for handling high volumes of e-commerce parcels, including for major cross-border platforms. According to court filings, Point2Point hired UniUni in late 2024 to handle last-mile delivery of its packages in the United States. The Core allegations in the lawsuit. In a complaint filed in May 2026 in the U.S. District Court for the Central District of California, Point2Point accuses UniUni of breach of contract, service failures, and retaliatory conduct. The company claims UniUni slowed deliveries, marked large numbers of packages as undeliverable, and later suspended service on thousands of parcels. Check out the first details here. UniUni's response and counter-claims. UniUni has categorically denied the allegations, calling the lawsuit "entirely without merit." The company states the dispute began because Point2Point failed to pay substantial amounts owed for services. UniUni says it suspended service only after payment demands went unmet and has indicated it plans to file a counterclaim to recover the disputed sums (reported in some coverage as nearly $2 million). Source Key numbers at a glance. | Metric | Figure Reported in Filings / Coverage | Context | | Packages under service suspension (as of filing) | 16,506 | Core claim by Point2Point | | Holiday-season packages marked "undeliverable" 4,106 | Declared value ~$166,976 | | Packages not returned (of the undeliverable group) | 3,098 (over 75%) | As of early May 2026 | | Packages with excessive transit times | 4,383 | Ranges from 13 days to 3 months | | Alleged amount owed by Point2Point (UniUni's position) | Nearly $2 million | Cited in Boston Business Journal reporting | These figures come from Point2Point's court filings and subsequent media reports. They remain allegations and have not been proven in court. Detailed timeline of the dispute. * Late 2024 - Point2Point hires UniUni for last-mile delivery services. * 2025 Holiday Season - Point2Point reports a sharp rise in packages marked undeliverable, prolonged transit times, and billing disputes. * April 27, 2026 - UniUni emails Point2Point, demanding payment by May 1 or services will be suspended. * May 5, 2026 - UniUni allegedly suspends service on Point2Point packages. The same day, Point2Point begins servicing a significant portion of the ShipMonk account that both companies had pursued. * May 11-12, 2026 - Point2Point files the lawsuit in California federal court. * Early June 2026 - Business in Vancouver and BetaKit publish detailed reports on the case. UniUni issues a public denial. * August 5, 2026 - Boston Business Journal covers the story with a Massachusetts focus, noting UniUni's claim that Point2Point owes nearly $2 million. What Point2Point alleges happened. Holiday Season delays and "undeliverable" Packages. Point2Point claims that during the peak 2025 holiday period, UniUni marked 4,106 packages as undeliverable even though many were correctly addressed. It further alleges that 4,383 packages experienced transit times far beyond normal ranges. Service suspension on May 5, 2026. The lawsuit states that UniUni stopped processing and delivering Point2Point packages on May 5 without prior adequate notice, leaving more than 16,000 parcels in limbo at the time of filing. Claims of retaliation over the ShipMonk contract. Point2Point argues the timing was not coincidental. Both companies had bid for work from third-party logistics provider ShipMonk. Point2Point secured a significant share; UniUni did not. The suspension allegedly began the same day Point2Point started handling that new volume. Alleged client poaching and use of confidential information. Point2Point also claims UniUni contacted its end customers about the suspended packages, blamed Point2Point, and offered lower pricing and better service in an attempt to take the business directly - using information gained through the partnership. UniUni's Side of the Story. Non-Payment claims and contract suspension rights. UniUni maintains that Point2Point breached the contract by failing to pay for services rendered, particularly around the holiday season. The company says it issued clear payment demands and only suspended service after those deadlines passed. Official denial of retaliation. In statements to media, UniUni has rejected any suggestion of a "retaliation campaign." It describes the lawsuit as an attempt to rewrite the narrative around a straightforward payment dispute. Plans for counter-lawsuit. UniUni has stated it intends to pursue its own legal action to recover the amounts it claims are owed and to defend against what it calls meritless accusations. Why this lawsuit matters to everyday UniUni users and shippers. Potential impact on delivery reliability. Large-scale service suspensions between partners can create temporary backlogs or force packages onto alternative networks. While this specific dispute involves Point2Point's volume, it highlights how commercial disagreements can affect last-mile performance. What trackers should watch for. Unusual status updates (prolonged "in transit," sudden "exception," or lack of scans) are worth documenting. Most individual consumer packages move through UniUni's broader network and are unlikely to be directly caught in this commercial fight. Broader Context of UniUni's growth and legal challenges. UniUni has expanded rapidly and has faced other legal matters related to labor practices in certain U.S. jurisdictions. This Point2Point case adds a commercial contract dispute to the public record at a time when the company has also been advancing plans to go public. Current status of the case (as of August 2026). The lawsuit remains ongoing in the Central District of California. Early in the case, the court granted a temporary restraining order to protect confidential information and trade secrets. No final judgment on the package-delivery or breach-of-contract claims has been issued. Both sides continue to litigate. Practical tips if you're currently tracking a UniUni package. * Check your tracking number regularly on the official UniUni tracking page and note any status changes. * Screenshot or save tracking history if delays exceed normal timeframes. * Contact the original seller or shipper first - they usually have the direct relationship with the carrier. * If a package shows as delivered but you did not receive it, follow standard lost-package procedures promptly. * For commercial shippers using UniUni through a partner, review your service agreements and payment status to avoid similar disruptions.