Human Resources Business Partner

About the Company

Red Stag Fulfillment  is a logistics and fulfillment organization built to enable companies to grow and scale their businesses. Headquartered in Knoxville, Tennessee, Red Stag was born out of eCommerce with one mission: to enable our clients to grow their business by redefining the 3PL experience for both clients and employees. By leveraging technology to ensure accurate, reliable, secure, and fast shipping, we have quickly established ourselves as a world-class fulfillment and logistics company. At Red Stag Fulfillment, we understand that our team members are our most important asset. We have grown into one of America’s best order fulfillment companies by building a team of people who are eager to be a part of our growth. To make this happen, our team members show up and give their all every day. Our core values are of paramount importance and inform and guide all our decisions.

Here at Red Stag: 

• We act like we own it. 
• We sweat the small stuff. 

• We have positive attitudes. 
• We treat everyone with dignity and respect. 
• We always seek to improve.  

About You

You Are the One We’re Looking for if:

You prefer to achieve results aligned with the larger picture and strategic goals. You take initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions. You like getting things done quickly and handling a variety of activities. You thrive in a fast pace and possess the ability to learn quickly and thoroughly while continually recognizing and adapting to changing conditions is critical.   You prefer a servant leadership environment that places team members first for the good of our clients and business. You have the agility to move between meeting the needs of individual team members while also considering the impact on the Herd.

Overview

The core mission of the Human Resources Business Partner is to champion:

• Team member culture, engagement, and relations;
• Manage the team member employment files;
• Talent acquisition – attracting and retaining the best;
• Streamline HR processes in the field and assist in training;
• Positively influence culture and team member experience and retention metrics; and
• Manage HR compliance risk and ensure regulation compliance. 

Responsibilities

• Cultivates and maintains healthy partner relationships with internal business partners.
• Collaborates with HR team and business leaders to analyze trends and metrics to develop solutions, programs, and policies.
• Consults with line management, providing HR guidance when appropriate.
• Partners with management and team members to improve work relationships, build morale, and increase productivity and retention.
• Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partners with the legal department as needed/required.
• Provides HR policy guidance and interpretation. Manages the day-to-day administrative HR functions in the warehouse.
• Proactively recruits for open positions and maintains an active pool of qualified candidates to facilitate quick growth. Maintains ongoing relationships with employment agencies.
• Continuously improves onboarding processes to create a one-of-a-kind experience for our team members.
• Partners with our team members to make our culture come to life through employee engagement initiatives and programs.

Qualifications

• 5 to 7 years of HR experience and/or bachelor’s degree in a related field.
• Understanding of HR policies, procedures, best practices, and current regulations and advising on such autonomously.
• Sound judgment and problem-solving skills, especially in ambiguous circumstances.
• Excellent communication skills (written and verbal).
• Highly organized with strong ability to multitask.
• Working knowledge of Microsoft Office, including Excel and SharePoint.
• Experience with UKG is a plus.
• Bilingual in English and Spanish

Desired Characteristics:

• Embody our culture of humility, excellence, and respect.
• Customer Focused — this position serves our most valuable asset, our team members.
• Ready for responsibility — we have high standards and expect you to own your areas.
• Growth mindset — setbacks are inevitable, and we’d prefer that you see them as opportunities to learn, instead of signs of your fixed limitations.
• Detail oriented — lots of paperwork and other administrative work with this gig, so you’ll need to enjoy crossing t’s and dotting i’s
• Honesty — we expect you to be honest with us, and you should be prepared for us to be honest with you.
• Humility — we love what we do, but it’s not always glamorous.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to access and navigate each department at the organization’s facilities.

Shift(s): Monday-Friday 8am-5pm with a few holiday expectations as dictated by the needs of the business

FLSA Exemption Status: Salaried (Exempt)

Remote Work: None.