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Full-Time

Sr. Solutions Engineer

Partnerships

Posted on 9/30/2024

Smarsh

Smarsh

1,001-5,000 employees

Cloud-based archiving and compliance solutions

Government & Public Sector
Enterprise Software
Financial Services

Compensation Overview

$140k - $170kAnnually

Senior, Expert

Remote in USA

Category
Solution Engineering
Sales & Solution Engineering
Required Skills
Agile
Sales
Requirements
  • Bachelor's degree or equivalent educational experience
  • 7+ or more years of technical presales experience in a B2B SaaS company
  • 5 or more years selling to large Enterprises, preferably in regulated financial services
  • Project management skills
Responsibilities
  • Ability to maintain a positive attitude and handle the high-pressure pace of work in an enterprise-class sales environment.
  • Desire to continuously learn, improve, and win.
  • Ability to “read between the lines” in customer conversations to spot deal risk and opportunity.
  • Skilled problem solver, project planner, and communicator
  • Agile multi-tasker within, and across multiple sales deals, at different stages in the sales lifecycle while maintaining quality of service
  • Ability to quickly learn and over time gain expertise in Presales competencies including:
  • Product - Able to understand the underlying technology that Smarsh products rely on, thus being able to communicate their inherent value and limitations.
  • Positioning - Able to understand the specific attributes of multiple markets, buying personas (Compliance, Legal, IT) and competitive landscapes (ex Mid-Market, Enterprise), and able to place the Smarsh solution in the best possible light across varied opportunities.
  • Process - Able to collaborate with adjacent stakeholders in Sales, Product and Professional Services within assigned processes to keep sales opportunities moving through the solution validation portion of the sales funnel. Also able to properly identify and influence 'out of process' behaviour back in line, and to provide constructive feedback and new ideas to improve these processes.

Smarsh provides archiving and compliance solutions specifically designed for financial services, government agencies, and other regulated industries. Their main product is a cloud-based archive that allows organizations to securely store, search, and manage their communications data, including emails, text messages, and social media interactions. This system helps businesses meet complex security, data privacy, and regulatory requirements. Smarsh differentiates itself from competitors by offering a scalable Software-as-a-Service (SaaS) model that caters to both large enterprises and smaller organizations, ensuring that clients can adapt to evolving regulations. Their goal is to help organizations efficiently manage their communication data, identify risks, and maintain compliance, particularly through tools like Connected Capture for Microsoft Teams, which supports remote workforces.

Company Stage

Series D

Total Funding

$156.8M

Headquarters

Portland, Oregon

Founded

2001

Growth & Insights
Headcount

6 month growth

10%

1 year growth

10%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Smarsh's strategic partnerships, such as with SOCi and Verizon, enhance its market reach and product capabilities.
  • The appointment of experienced leaders to the board and executive team positions Smarsh for robust governance and strategic growth.
  • Integration with popular tools like Microsoft Teams and OpenAI's ChatGPT ensures Smarsh remains relevant and valuable in the evolving digital communication landscape.

What critics are saying

  • The highly regulated nature of Smarsh's target industries means any compliance failures could have severe repercussions.
  • Dependence on strategic partnerships, such as with Verizon and SOCi, could pose risks if these relationships falter.

What makes Smarsh unique

  • Smarsh's focus on regulated industries like financial services and government sets it apart from competitors who target broader markets.
  • Their integration with OpenAI's ChatGPT Enterprise Compliance API showcases a commitment to leveraging cutting-edge AI for compliance solutions.
  • The partnership with Verizon's Bill-on-Behalf-of program simplifies procurement and deployment, making Smarsh's mobile capture solutions more accessible to Verizon's extensive customer base.

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