Operations Specialist
SwiftX
Operations Specialist
SwiftX
Express delivery service for e-commerce logistics
SwiftX Inc. · Goodyear, United States · Full-time · Posted 2026-09-09
Salary: USD 50,000–70,000
Workplace: on_site
Department: PHX
· Performance Analysis & Reporting: Collect and analyze last-mile delivery data to monitor KPIs, identify trends, and deliver data-driven reports for management decision-making.
· Process Optimization: Evaluate workflows across pickup, sorting, dispatch, and delivery to recommend cost-saving process improvements and standardize regional procedures.
· Logistics & Resource Planning: Oversee daily route assignments, resource allocation, and scheduling to meet fluctuating demand and maintain continuity during peak periods.
· Cost Control: Analyze logistics expenses—including transportation and labor—to identify cost-reduction opportunities and assist with budget planning.
· Cross-Functional Collaboration: Partner with dispatch, warehouse, and customer service teams to resolve bottlenecks, align workflows, and execute logistics projects.
· Industry Benchmarking: Research industry standards and benchmark internal performance to identify strategic efficiency improvements.
Bachelor’s degree in Operations Management, Organizational Management or a related field with relevant operational coursework.
Ready to be part of a growing, innovative team? Explore our current job openings and apply today!
How to Apply
Interested candidates are invited to submit their resume and cover letter to
Email: [email protected]
We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach
· 7 PTO days
· 5 Paid Sick Leave Days
· 6 Paid Holidays
· 401K 100% Matching up to 2%
· Up to 70% Medical insurance, 100% Dental and Vision Insurance
About SwiftX, Inc.
SWIFTX Inc. is a U.S.-based express delivery and logistics company specializing in reliable, technology-driven final-mile delivery solutions for the growing e-commerce market. We support retailers, carriers, and businesses with efficient package delivery, transportation, and logistics services across major metropolitan areas.
Position Summary
SwiftX Inc. is seeking an Operations Specialist. The role focuses on analyzing operational performance, supporting strategic execution of delivery workflows, and contributing to management-level decision processes involving efficiency, cost optimization, and service quality improvement.
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SwiftX provides express delivery services for the U.S. e-commerce market, using a network of global logistics partners to move packages quickly, reliably, and at lower costs. How it works: e-commerce businesses pay SwiftX service fees for expedited shipping; SwiftX coordinates with its partner carriers to pick up, route, and deliver packages to customers, tightening delivery times and expanding reach through its logistics network. How it differs: instead of relying on a single carrier, SwiftX leverages a broad partner network to optimize routes, improve speed, and control costs, aiming to raise service standards in the express-delivery space. Goal: to become a leading, affordable express delivery option for American online shoppers by delivering faster, more reliable service and expanding market coverage through partnerships.
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