Manager – Revenue Operations & Digital Transformation
JioStar
Manager – Revenue Operations & Digital Transformation
JioStar
Media conglomerate offering TV and streaming
Manager – Revenue Operations & Digital Transformation
Role Overview
We are looking for a Manager – Revenue Operations & Business Systems to drive the transformation and continuous improvement of our Revenue Operations, Zoho ecosystem, automation, and AI capabilities.
The role will own the simplification, optimization, and scalability of CRM, Creator and Analytics applications, while identifying opportunities to automate processes, build AI-powered solutions, and improve the overall technology landscape supporting Revenue Operations.
Key Responsibilities
Own and continuously improve the Zoho CRM, Creator and related ecosystem, with a focus on simplification, scalability, data quality, and user experience.
Review existing CRM/Creator architecture and redesign processes, forms, workflows, modules, and integrations where required.
Build and enhance automation, workflows, APIs, custom functions and integrations using tools such as Deluge and other technologies.
Identify and build AI Agents, GenAI and intelligent automation use cases to eliminate manual processes and improve productivity.
Partner with business teams to understand pain points and convert them into technology-led solutions.
Drive integration across Zoho and other enterprise systems to create a connected and efficient operating environment.
Develop dashboards, reports, controls and data solutions to improve Revenue Operations visibility and decision-making.
Evaluate new Zoho and emerging technology capabilities and proactively identify opportunities for improvement.
Work closely with stakeholders and technology teams to drive implementation, adoption and continuous improvement.
Experience & Skills
4–7 years of experience in Business Systems, Revenue Operations, Digital Transformation, Automation, CRM, or similar roles.
Strong hands-on experience with Zoho CRM / Zoho Creator or comparable platforms.
Good understanding of CRM architecture, workflows, APIs, integrations and databases.
Hands-on coding experience in Deluge, SQL, Python, JavaScript or similar is strongly preferred.
Experience building AI Agents, GenAI solutions, automation or intelligent workflows is a strong advantage.
Strong problem-solving skills with the ability to simplify complex processes and systems.
Ability to independently take a requirement from business problem → solution design → build → implementation.
Strong stakeholder management and communication skills.
Experience in Digital, Media, Advertising, SaaS or B2B environments is a plus.
JioStar is a major player in the media and entertainment space. It curates and distributes a large lineup of content across 120 TV channels and two streaming platforms, serving both individual viewers and advertisers. Revenue comes from subscriptions and advertising, with content delivered via live channels and on-demand streaming on its platforms. Users access shows and channels by subscribing or engaging with ad-supported content, while the platforms continuously update offerings to keep audiences engaged. The company differs from competitors through its scale and backing from Viacom18 and Disney Star, a leadership team of industry veterans, and a broad, multi-platform content library that reaches diverse audiences. The goal is to maintain a leading position as a media conglomerate by delivering premium entertainment to a wide audience through subscriptions and advertising partnerships.
Explore more opportunities at JioStar