Site Reliability Engineer
Photon
Site Reliability Engineer
Photon
Builds custom software and AI for big companies
SRE Engineer is responsible for ensuring website uptime, optimizing performance, and maintaining security of the production application. This role involves monitoring site reliability, addressing technical issues, automating maintenance tasks, and collaborating with cross-functional teams to meet business objectives.
Responsibilities
Run the production environment by monitoring availability and taking a holistic view of system health
Build software and systems to manage platform infrastructure and applications
Improve reliability, quality, and time-to-market of our suite of software solutions
Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement
Provide primary operational support and engineering for multiple large-scale distributed software applications
Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding
Partner with development teams to improve services through rigorous testing and release procedures
Participate in system design consulting, platform management, and capacity planning
Create sustainable systems and services through automation and uplifts
Balance feature development speed and reliability with well-defined service-level objectives
Required skills and qualifications
Bachelor’s degree (or equivalent) in computer science or related discipline
Experience in SRE, DevOps, or similar roles.
Expertise in monitoring tools, infrastructure management, and automation.
Strong problem-solving skills and a collaborative mindset.
Proactive approach to identifying problems, performance bottlenecks, and areas for improvement
Photon designs, builds, and runs custom software for large companies, combining an in-house creative agency with its own engineering teams. Its flagship client work includes rebuilding Samsung's US online store as a set of smaller linked services and creating Olive Garden's mobile app, which lets diners join the waitlist from their phones instead of waiting at the door. Clients hire Photon's teams to plan and code their apps, websites, and AI tools and to keep them running afterward, paying for the engineers and designers assigned to each project. Photon is privately held and based in London, with its US arm in Dallas and engineering centers in Chennai and Bengaluru.
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