Content and Distribution @ Spotnana

Are you ready for the best destination of your career?

Spotnana is transforming the $11 trillion travel industry by building modern infrastructure that brings freedom, simplicity, and trust to travelers worldwide.

Backed by over $115M in funding from top-tier investors, including ICONIQ, Durable, Mubadala, Madrona, and Sandberg Bernthal Ventures, we are addressing some of the travel industry’s most complex challenges—and we need your expertise to help us succeed.

What you’ll own

Collaborate with Commercial and Product Management at hotel channel partners (e.g. Marriott) to set strategic goals and objectives related to their Spotnana partnership
Work closely with hotel channel partners to understand their business needs, challenges, and long-term vision, and provide strategic guidance and recommendations to align their travel programs with organizational objectives
Manage the existing contracted deliverables to hotel channel partners and grow additional business
Manage the performance and budget objectives of Spotnana with hotel channel partners
Develop regular reporting on volumes and establish a regular meeting and Quarterly Business Review pattern
Leverage industry knowledge and best practices to develop innovative strategies that drive value
Act as a trusted advisor, offering insights and thought leadership on emerging corporate trends and product developments from Spotnana and the industry
Collaborate with internal teams, including Product, Engineering, Travel Operations, Customer Success, Support, and Implementation, to ensure successful ongoing Spotnana usage by hotel channel partners
Provide expert guidance and recommendations to clients on supplier relations
Proactively share insights, industry benchmarks, and thought-provoking ideas with hotel channel partners to help them stay ahead of the curve and make informed decisions regarding their travel programs
Collaborate with internal teams to develop white-papers, case studies, and presentations that showcase thought leadership and provide valuable resources to hotel channel partners and their client

Experience to bring with you

5+ years in a mid-level to senior client-facing role, working with leadership at Fortune 100 companies (preferably with Hotel Procurement or Global Travel Managers)
Strong product/technological acumen
Excellent interpersonal and communication skills, with the ability to build strong relationships with clients and internal stakeholders
Ability to manage executive-level relationships with both clients and internally
Exceptional project management and organizational skills, with the ability to handle multiple client engagements simultaneously and adapt quickly to a fast moving environment
Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and provide actionable recommendations
Strong expertise in managing corporate travel and/or related reporting needs
Strong knowledge of corporate, hotel and distribution technologies
Self-motivated and proactive, with a demonstrated ability to work independently and as part of a team
Willing and able to work in an open office environment in New York City in a hybrid structure. This role is not remote-eligible

Let’s talk compensation

Spotnana strives to be a fair, industry-competitive, and equitable compensation. Our approach holistically assesses total compensation, including cash, company equity and comprehensive benefits. Our market-based compensation approach uses data from trusted third-party compensation sources to set salary ranges that are thoughtful and consistent with the role, industry, company size, and internal equity of our team. Each employee is paid within the minimum and maximum of their position’s compensation range based on their skills, experience, qualifications, and other job-related specifications.

The annual cash compensation for this role is: $150k - $200k (Plus benefits and equity)

Benefits offered Include:

Equity in the form of stock options which provides partial ownership in the company so you can share in the success of the company as it grows
Pre-tax and ROTH 401(k) options via Fidelity with up to a 4% company match
Comprehensive benefit plans covering medical (United Healthcare or Kaiser), dental (Guardian), vision (Guardian), life (Mutual of Omaha), and disability (Mutual of Omaha) eective on your hire date. We cover
100% of your employee premiums and 85% of your eligible dependents
Pre-tax flexible spending account options for health, dependent care and commuter expenses
20 vacation days per year in additional to 10 company holidays, 4 company recharge/wellness days and an end of year company shutdown
Up to 26 weeks of Parental Leave
Monthly cell phone/internet stipend
Additional benefits including access to International Airlines Travel Agent Network IATAN membership, Pet Insurance through Fetch, Financial Wellness through Origin and SoFi, EAP through Mutual of Omaha, The Calm app through Kaiser, pre-tax parking/transit program and more

We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion for people from all walks of life is key to our success as a company.

Content and Distribution

Customer Success Manager, Hotels

Spotnana

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