Researcher

The Figma Research team is hiring multiple seasoned researchers to support our award winning products and actively shape and execute research to drive scale, tap new opportunities, and ensure Figma continues pushing innovation in design and production tooling. Because Figma is used by so many of the leading software companies around the world, you will be uniquely positioned to advance the state of how product development works across the entire industry.

The ideal candidate brings a deep passion for research and strategy, laddering key user needs to critical product decisions and broader business impact. Partnering with Product, Design, and Engineering, you will tackle our most high impact problems, influencing company strategy for both the short- and long-term.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Help Figma grow and innovate by delivering strategic research and recommendations and materially influencing the vision and strategy across Figma’s current and future products
• Partner closely with multiple functions to identify opportunities, generate strategy, and define success
• Break down complex business challenges into clear research plans; own the end to end research process and leverage strong storytelling skills to deliver meaningful impact to Figma’s businesses
• Leverage your product mindset and storytelling chops to influence a variety of teams’ roadmaps from Product to Marketing to Finance. 
• Advocate for the role of Research as a strategic partner in the business process

We’d love to hear from you if you have:

• 7+ years of experience in UX research or user insights at a high growth B2B SaaS company 
• Expertise in utilizing a variety of research methodologies, including qualitative and quantitative techniques, to address product challenges spanning from opportunity identification, concept testing, to feature iterations.
• Demonstrated success in identifying assumptions that underpin key challenges, prioritizing the most critical assumptions, and creating right sized research approaches to test those critical assumptions. 
• Ability to balance speed and rigor, pivot directions, seek out new perspectives, receive feedback, and seek solutions in creative ways.
• A proven track record of gaining buy in from executive stakeholders and cross disciplinary partners, transcending mere research mechanics and findings to articulate a larger user story, and the “so what” to inspire action
• Ability to balance user research, strategy, business insights, team input, and intuition in decision-making processes

While it’s not required, it’s an added plus if you also have:

• 2+ years in product design, user centric product management, product development, and/or front end engineering
• A familiarity and depth of experience using Figma’s products 

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.