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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyPosted on Nov 3
InternshipTecumseh, MI, USA$20 - $23.75

About the Job

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Concentrate on tasks, pivot quickly between tasks, and confirm prescription information and label accuracy.
  • Help patients in a friendly manner, understand their reactions, and respond appropriately.
  • Use verbal and written communication with patients and colleagues, and apply active listening.
  • Use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottle counts for prescriptions.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet physical requirements, including standing or remaining mobile for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movement, precise machine adjustment, stooping, close visual acuity, and lifting or exerting the stated weights.
  • Communicate detailed spoken instructions accurately and receive detailed information through oral communication.
  • Complete additional tasks as directed by a supervisor or manager.

Responsibilities

  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create positive patient experiences with empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete permitted basic inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge to better assist patients, contribute to the team, and respond to feedback.
  • Remain flexible for scheduling and business needs and voluntarily travel to stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and company procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, including immunizations, point-of-care testing, and voluntary offsite clinic staffing, where permitted by law and supported by required training and certification.
  • Where permissible, complete additional licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions, and report adverse-reaction events as required by public health rules.
  • Review and collect patient information and track and document information for each applicable patient.

Desired Qualifications

  • At least one year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to become immunization certified; once state regulations are met, pharmacy interns should work toward providing patient immunizations as an essential pharmacist function.
  • Ability to work in the home store and across the market at other locations to meet business needs.
  • Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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