Flight Operator

About Zipline

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. 

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

About You and The Role  

You are an analytical, engineering-focused professional with strong technical problem-solving skills and a passion for aerospace operations. As a Flight Technician, you form part of the technical core of Zipline’s Flight Operations team.

In this full-time role, you move beyond basic ground handling to own the technical health of our operational infrastructure. You are directly responsible for drone (Zip) and launch facility (DC) maintenance, flight controlling, and engineering support. Combining your engineering background with hands-on operational capability, you ensure our aircraft and launch systems operate at peak reliability while stepping in to support flight line operations during peak demand.

What You'll Do  

• Technical Maintenance & Systems Support: Own routine and preventive maintenance, diagnostics, and repairs for Zip aircraft, ground launcher systems, and DC  operational equipment.
• Flight Controlling & Safety Oversight: Manage active flight monitoring, maintain real-time communication with controllers, and strictly enforce aviation compliance and safety protocols.
• Engineering Problem-Solving: Identify, troubleshoot, and resolve mechanical, electrical, or software anomalies on-site, providing critical feedback and data to central engineering teams.
• Flexible Operational Support: Maintain proficiency in launch and recovery procedures, allocating 30% to 50% of your operational bandwidth to support flight-line staff during high-volume delivery periods.
• Continuous Technical Advancement: Engage in structured skill-development pathways and specialized training in controlling, system diagnostics, and compliance to drive operational excellence.

What You'll Bring 

• Educational Qualification: HND or Bachelor’s degree in an Engineering discipline (e.g., Mechanical, Electrical, Mechatronics, Aeronautical, or related technical fields).
• Technical Aptitude: Solid understanding of engineering fundamentals, hardware/electrical troubleshooting, and preventive maintenance practices.
• Operational Versatility: Ability to balance technical maintenance duties with fast-paced flight-line launch and recovery operations.
• Learning Agility & Detail Orientation: Readiness to complete 2–3 weeks of Flight Operations Fundamentals followed by ongoing specialized certifications across different Responsibility Areas (RAs).
• Leadership & Growth Mindset: A drive to build skills for future lateral or vertical advancement into roles like Quality, Flight Leadership, Aviation Compliance, or Systems Engineering.

What Else You Need to Know   

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

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Please Note

We have received reports stating that certain individuals are reaching out to people under false pretenses, claiming to be Zipline employees, affiliates, agents, or representatives. They may seek to gain access to your personal information or to acquire money from you by offering fictitious employment opportunities or by claiming that they are contacting you on Zipline’s behalf.

Genuine Zipline employees or representatives will never ask you for money or payment in exchange for employment opportunities or other related services. Any such offer of employment or any other service in exchange for fees that claims to be from us is deceitful and part of a fraud.

If you believe you have been targeted by a fraudulent party, we ask that you immediately get in touch with us via email at [email protected] upon receiving a suspicious offer or claim.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Zipline ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.