U

University of Rochester

Private research university in Rochester, NY

Data Base Coordinator

Business OperationsPosted on Nov 12
Full-timeRochester, NY, USA$33.94 - $50.87In-person

About the Job

Requirements

  • A bachelor's degree and 3 years of relevant experience in operations and maintenance are required, or an equivalent combination of education and experience.
  • A degree in Finance or Business is preferred.
  • Supervisor experience is preferred.
  • Proficiency with Microsoft Office is strongly preferred.

Responsibilities

  • Direct the implementation and maintenance of University Parking Systems, including their design, development, configuration, testing, and security.
  • Support departmental policy development, regulatory compliance, and effective parking operations and services.
  • Ensure compliance with general, fiscal, budgetary, and personnel policies and procedures, and maintain adherence to University Parking guidelines.
  • Oversee departmental projects, including developing guidelines and policies during platform transitions.
  • Ensure operational performance meets user needs and expectations, and develop and maintain communications with users.
  • Oversee the parking database and review and analyze incoming data.
  • Develop and inform staff and management about departmental computer system processes, and work with ITS/ACS to ensure system functionality.
  • Build queries and write Crystal reports for University parking data, and maintain broad knowledge of technology, equipment, and systems.
  • Plan, develop, and implement parking-related projects, programs, policies, and procedures to meet customer and stakeholder needs, improve service, and ensure safe and efficient operations.
  • Oversee the assignment and configuration of more than 15,000 permits annually, representing $8,000,000 in revenue.
  • Analyze data, report metrics, monitor performance, and implement operational improvements.
  • Participate in ongoing and annual permit renewal processes.
  • Coordinate compilation of statistical data used to determine appropriate sale percentages for employee, visitor, and student parking lots.
  • Recommend uses for funds, analyze reports to identify and investigate deviations, and make adjustments.
  • Act as liaison for internal and external customers on University parking programs, meet with customers to develop programs that meet their requirements, and resolve internal operational problems and issues.
  • Review interpretations and modifications of parking-related guidelines and procedures.
  • Monitor approximately $7,000,000 in Parking payroll deductions to ensure proper fund transfers.
  • Meet with and report Parking goals and metrics to senior leadership.
  • Serve on University committees, work groups, and ad hoc task forces, including special projects and events.
  • Meet regularly with internal and external parking stakeholders to report performance and ensure Parking systems operate within Department and University guidelines.
  • Hire or make principal hiring recommendations for Information Analysts staff, complete performance reviews, recommend promotions, salary, and other personnel matters, collaborate on staff requirements and training and development, and determine staff composition, organization, and assigned responsibilities.

Desired Qualifications

  • Excellent professional and interpersonal skills and the ability to interact effectively with senior administrators, faculty, staff, and students are strongly preferred.
  • Strong verbal and written organizational and communication skills are strongly preferred.

About the Company

University of Rochester

Private research university in Rochester, NY

The University of Rochester is a research university with programs spanning the humanities, health care, business, education, music, engineering, and the sciences.

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