Job Description

Additional Job Description

This job may be eligible for relocation benefits

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Location: This position can be based out of Warren, Ohio or Springhill, TN

The Role:

The Quality Operations Manager will support Shop Directors to continuously improve, define and approve all and new Global Ops requirements. The manager will also collaborate across all manufacturing disciplines to drive common and standardized manufacturing launch quality system requirements, procedures, metrics, and standard methodologies. Addressing Manufacturing requirements upfront in Global Product Development process and PQRRs and will support all launch improvement initiatives.

What You’ll Do:

The Quality Operations Manager has responsibility for a large group (more than 350 people between two sites) of employees tasked with executing a Quality System within the plant.  Work involves a considerable amount of initiative in decision making and acting as the voice of the customer and is accompanied by a high level of independent judgment as well as the ability to develop strong relationships across the functional areas and within the JV environment.

 Roles & Responsibilities:
·    Manages quality floor operations that operate 24 hours/day and 7 days per week
·    Manages all quality labs (8 labs at each plant)
·    Promotes, educates, communicates, and follows up on all safety initiatives
·    Maintains safety culture through leadership behaviors, audits, observations, and incident investigations
·    Requires excellent communication, planning and organizational skills
·    Functions as a key staff level leader of the Ultium Cells leadership team
·    Responsibility to lead Ultium, GM Seconded, and LG Energy Solution Seconded team members 
·    Strong knowledge of lean manufacturing systems (GMS analog)
·    Knowledge of quality control procedures, manufacturing processes/controls, and management systems as they relate to production operations
·    Must have some flexibility for travel 
·    Must communicate status/activities and lead across shifts
·    Responsible for department structure and staffing
·    Champion of allocated Quality Business Planning requirements (KPIs)
·    Champion formal problems solving process for the plant
·    Ensure team connection with Cell PDT and Cell PET teams
·    Responsible for warranty response, assessment, and reduction
·    Support leadership team in resolving staffing/training/operational opportunities
·    Ensure maintaining of proper process capability
·    Responsible for product sampling operations in alignment with the control plan
·    Ensures control plan is being followed
·    Manages budget and achievement of productivity improvements
·    Ensure cost control achieves budget needs
·    Ensure safety and environmental requirements for lab operations are met
·    Approve PPAP/4M activities related to launch and/or product/process change, taking a lead role in PPAP/4M activities
·    Ensure Ultium compliance with GM Supplier Quality requirements
·    Ensure suppliers are adhering to quality requirements
·    This role is the face of Quality with our customer General Motors

Qualifications:
·    Bachelor’s degree in Engineering or equivalent experience; Masters 
·    preferred (Technical or Business)
·    Previous production/quality leadership experience, 5 years required, +7 years preferred
·    Previous manufacturing plant experience, 5 years required
·    EV Propulsion or battery production/quality background preferred
·    Experience with formal problem solving preferred (Red X, Six Sigma, etc.)
·    Experience/knowledge of Lean Manufacturing System required

What Gives You a Competitive Edge ( Preferred Qualifications):
·    High level of analytical ability where problems are unusual and complex
·    High level of interpersonal skills to work effectively with others; including foreign countries
·    Knowledge of continuous improvement processes
·    Previous experience with product quality Systems and Standards preferred
·    Demonstrated ability to have critical/crucial conversations to overcome objections and roadblocks
·    Demonstrated ability to coach & influence others with the adoption of a Six Sigma/CI/Operational  Excellence mindset and advocacy
·    Deals with ambiguity effectively and demonstrates agility in challenging circumstances
·    Strong ability to influence without authority, which is critical in the JV environment
·    Proven people skills; building and leading effective teams and building relationships

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

Equal Employment Opportunity Statements

GMis an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual’s protected characteristics. For purposes of this policy, “protected characteristics" include an individual’s actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​