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eClerx

Data analytics and BPM outsourcing services

Data Analyst - MIS Reporting

Business IntelligenceConfirmed live in the last 24 hours
Full-timeMumbai, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • Banking domain experience in retail banking, cards, lending, wealth, digital banking, risk, or operations is mandatory.
  • Advanced Excel expertise, including Power Query or Power Pivot, pivot tables, lookups, indexing, and nested formulas; automation is a plus.
  • Hands-on experience with Tableau or equivalent business intelligence tools such as Power BI, Looker, or Qlik.
  • Ability to perform data analysis and communicate insights through recommendations, not just reporting.
  • Experience with performance tracking and forecasting or budget tracking, including variance analysis and trend modeling.
  • Ability to manage multiple reports, stakeholders, and deadlines in a fast-paced environment.
  • Ability to explain data clearly to technical and non-technical audiences.
  • SQL skills for data extraction and validation.

Responsibilities

  • Build and manage dashboards and reports using Tableau or other business intelligence tools such as Power BI and Looker.
  • Perform deep-dive analysis in Advanced Excel using pivot tables, Power Query, complex formulas, and data modeling.
  • Track and report business performance key performance indicators on a daily, weekly, and monthly basis, ensuring accuracy and consistency across reports.
  • Drive forecasting, budgeting, and variance tracking, including actual-versus-plan comparisons, trend analysis, and risks and opportunities.
  • Translate data into executive summaries, insights, recommendations, and next actions.
  • Handle large datasets from multiple sources, validate data quality, and troubleshoot inconsistencies.
  • Partner with stakeholders across Business, Operations, Product, Marketing, Finance, and Technology to gather requirements and deliver reporting solutions.
  • Maintain reporting documentation, including metric definitions, dashboard logic, refresh cycles, and governance standards.

Desired Qualifications

  • Exposure to automation using Excel macros, Visual Basic for Applications, or Python for reporting efficiency.

About the Company

eClerx

Data analytics and BPM outsourcing services

eClerx Services Ltd. provides business process management and data analytics services to clients worldwide, focusing on financial services, telecom, retail, and technology. It helps clients by managing and optimizing data-intensive processes, acting as an extension of their operations through data management, automation, analytics, and consulting. Its offerings cover trade lifecycle management, risk and compliance in financial markets, digital services like content creation and e-commerce analytics, and customer operations optimization. Its differentiator is combining deep domain knowledge with data-driven insights and it pursues growth through strategic acquisitions, such as Personiv, to expand back-office and customer support capabilities, with the goal of helping clients run efficient, data-driven processes while focusing on core business.

Company size
10,001+
Company stage
IPO
Headquarters
Mumbai, India
Founded
2000

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