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Veo

Operates shared micromobility e-scooters and e-bikes

Head of People

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeLos Angeles, CA, USA

About the Job

Requirements

  • A bachelor's degree in Human Resources, Business Administration, or a related field is required.
  • At least 10 years of progressive HR and People leadership experience is required, including at least 5 years leading a People function or serving in a senior HR leadership role within a high-growth organization.
  • Experience supporting a geographically distributed workforce that includes corporate, technical, and hourly field operations teams is required.
  • Ability to operate as a business leader, influence executive decisions, and connect people strategy to operational and financial results is required.
  • Expertise in People Operations, Talent Acquisition, organizational design, performance management, leadership development, and total rewards is required.
  • Sound judgment in employee relations, employment compliance, and sensitive personnel matters, balancing employee needs and business priorities, is required.
  • Strong analytical and project management skills, including experience using HR technology, automation, and data to improve decisions and execution, are required.
  • A hands-on leadership approach, resilience in ambiguity, and a strong bias for action and follow-through are required.

Responsibilities

  • Serve as an active member of the Executive Leadership Team, contributing to company strategy, business decisions, and execution across functions.
  • Partner with the C-suite and company leaders to identify how organizational structure, leadership effectiveness, talent, and workforce performance can drive ridership and improve business results.
  • Develop and execute a comprehensive people strategy aligned with short-term and long-term company goals, balancing growth, workforce capability, and cost discipline.
  • Lead organizational planning and change management to support expansion, evolving business needs, and effective collaboration across corporate, field operations, and international teams.
  • Advise senior leaders on organizational design, workforce planning, talent assessment, and complex people decisions.
  • Coach executives and managers to set clear expectations, provide actionable feedback, address performance concerns, and build accountable teams.
  • Lead performance management, career development, succession planning, and leadership development programs that strengthen management capabilities and prepare future leaders.
  • Use workforce data and business insights to identify talent gaps, assess organizational effectiveness, and recommend measurable improvements.
  • Lead People Operations across the employee lifecycle, including onboarding, employee relations, engagement, retention, and offboarding.
  • Develop and implement employee engagement and retention strategies, translating employee feedback into actions and holding leaders accountable for follow-through.
  • Oversee compensation, benefits, and total rewards strategy to attract and retain talent while maintaining internal equity, market competitiveness, and financial discipline.
  • Build consistent policies, processes, and HR systems that support a distributed workforce; partner with Legal and relevant advisors to manage employment compliance and employee relations risks.
  • Drive automation and responsible use of artificial intelligence to streamline People processes, reduce administrative work, improve data quality, and deliver a more responsive employee experience.
  • Lead Talent Acquisition across corporate, technical, and field operations roles, aligning hiring priorities and recruiting capacity with business needs and workforce plans.
  • Build sourcing, screening, and interview processes that improve candidate quality, hiring decisions, and speed of execution.
  • Partner with hiring leaders to define role requirements, prepare interview panels, and maintain consistent hiring standards and accountability.
  • Strengthen the employer brand and candidate experience, and track recruiting performance through quality of hire, time to fill, hiring costs, and retention.
  • Lead, develop, and mentor the People Operations and Talent Acquisition teams, establishing clear priorities, ownership, and service expectations.
  • Manage People function budgets, vendors, and resources to deliver effective programs and scalable support.
  • Develop and report key people metrics to the leadership team, connecting workforce trends and program outcomes to business performance.

Desired Qualifications

  • An advanced degree or relevant HR certification is preferred.
  • International workforce experience is preferred.

About the Company

Veo

Operates shared micromobility e-scooters and e-bikes

VeoRide provides shared micro-mobility options in urban areas by offering electric scooters and electric bikes that users can locate, unlock, and pay for through a mobile app. The model is pay-as-you-go, with a base unlock fee plus a per-minute ride charge, letting people rent vehicles as needed instead of owning them. The fleet is designed in-house with a focus on safety, durability, and user experience, including features like built-in blinkers. VeoRide operates in 50 U.S. cities, serving urban residents, students, and commuters who want a clean and flexible transport option. The company distinguishes itself through its emphasis on safety features, ongoing model improvements from rider and city feedback, and a strong commitment to safety, innovation, and community engagement. Its goal is to reduce car dependency by providing accessible, sustainable transportation that is easy to use and affordable.

Company size
201-500
Company stage
Series A
Total funding
$16M
Headquarters
Santa Monica, CA
Founded
2017

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