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Super Micro Computer

Modular, energy-efficient server hardware solutions

Senior Technical Program Manager

Program ManagementUpdated on Nov 14
Full-timeSan Jose, CA, USA

About the Job

Requirements

  • A bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or a related technical field is required; a master's degree is preferred.
  • At least 8 years of experience in Technical or Solutions Program Management, including ownership of complex end-to-end programs in data center, storage, or AI infrastructure.
  • Deep program-management capability in integrated planning, scope and dependency management, change control, stage gates, and governance across multiple concurrent programs or a program portfolio.
  • Experience running cross-functional programs spanning solution design, validation, and customer deployment; external technology-partner experience is ideal.
  • Strong technical fluency in data center solutions, including compute, storage, and AI infrastructure, and ability to engage credibly with Solution Architects and partner engineers.
  • Experience with solution validation, qualification, and New Product Introduction processes in the server, storage, or data center industry.
  • Ability to lead and influence cross-functional and partner teams without direct authority in a fast-paced, dynamic environment.
  • Excellent written and verbal communication, including experience producing executive-level reporting, dashboards, and decision memos.

Responsibilities

  • Own strategic partner solution programs end to end, from intake and scoping through reference architecture, validation, qualification, deployment, and scale, with accountability for timeline, scope, and outcomes.
  • Establish the program operating model, including planning rhythm, working cadences, decision forums, RACI, and stage gates for individual programs and the portfolio.
  • Build and maintain integrated program plans, milestones, critical paths, and cross-team dependency maps; protect commitments through change control.
  • Surface risks and blockers proactively, assign clear owners and dates, drive issues to closure, and escalate with appropriate context.
  • Serve as the primary program contact for strategic partners’ engineering, product, operations, and support teams; manage deliverables, escalations, release schedules, and joint milestones.
  • Coordinate partner-hosted and Supermicro-hosted validation, reliability, and proof-of-concept efforts on production-representative hardware, including governance and traceability.
  • Align Solution Architecture, sales, operations, and the factory so design, material readiness, builds, and deployment remain on plan from pilot through production scale.
  • Establish status structures, executive dashboards, key performance indicators, health metrics, and operational review mechanisms to provide shared program-health visibility.
  • Partner with account and sales-operations teams on commercial readiness, including pricing inputs, statements of work and agreements, forecasting, and order flow.
  • Measure schedule adherence, milestone and qualification completion, issue burn-down, and deployment outcomes; use results to improve program execution.
  • Prepare program status reports, dashboards, risk assessments, and decision memos for Supermicro and partner leadership reviews.
  • Mature templates, playbooks, and processes so solution programs run consistently and scale from initial deployments to full production footprint.

Desired Qualifications

  • Formal program or project management methodology and credentials such as Project Management Professional, Agile, Scrum, or equivalent; experience establishing program operating models and playbooks.
  • Experience running partner solution programs or joint validation or proof-of-concept labs with strategic technology partners.
  • Familiarity with storage and AI-infrastructure platforms and rack-scale solution deployment.
  • Exposure to commercial program activities, including pricing, statements of work or agreements, forecasting, and order flow, and comfort working at the solution/business interface.
  • Background spanning the full lifecycle, such as product, operations, or go-to-market, supporting end-to-end program ownership.
  • Willingness to travel and collaborate across global time zones, including US–Taiwan; Mandarin proficiency is a plus.

About the Company

Super Micro Computer

Modular, energy-efficient server hardware solutions

Super Micro Computer designs and sells high-performance, energy-efficient server hardware and related software and services for data centers, cloud, AI, 5G, and edge computing. Its modular Building Block Solutions let customers assemble configurable servers, storage, motherboards, and chassis from common components to match workloads. The company emphasizes green computing and power efficiency to reduce energy use in large-scale deployments and enable faster procurement. Its goal is to help customers deploy reliable computing infrastructure quickly through direct sales and an extensive partner network of distributors and value-added resellers.

Company size
5,001-10,000
Company stage
IPO
Headquarters
San Jose, CA
Founded
1993

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