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HCVT

Financial advisory, tax, and audit firm

Accounting Systems Production Support Manager

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeFort Worth, TX, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in information systems, accounting, or a related field is required; accounting education or experience is a plus.
  • At least 5 years of experience.
  • High proficiency using Microsoft SQL and Excel; other programming languages are a plus.
  • Demonstrable experience using Microsoft Business Intelligence technologies, such as SQL Server Reporting Services.
  • Ability to work independently with minimal supervision.
  • Strong analytical, problem-solving, and creative-thinking skills.
  • Excellent written, oral communication, and documentation skills, including communicating complex technical answers to non-technical people.
  • Customer-service orientation.
  • Flexibility to change hours during busy season and assist after hours or on weekends if needed.

Responsibilities

  • Oversee investigation and resolution of incoming support requests from internal and external clients for custom-developed accounting and tax systems and vendor software.
  • Proactively communicate issues to management and development teams as needed.
  • Partner with the implementation team to facilitate a smooth transition to production support.
  • Manage the support ticket backlog and prioritize effectively to meet client service levels.
  • Own annual maintenance calendars and be responsible for their execution.
  • Identify trends in issues and coordinate with the team to prevent future occurrences.
  • Create and update technical and end-user support documentation continuously.
  • Participate in change management and release management.

Desired Qualifications

  • Accounting education or experience is a plus.
  • Other programming languages are a plus.

About the Company

HCVT

Financial advisory, tax, and audit firm

HCVT provides advisory, tax, and audit services to individuals and businesses mainly in California. Its offerings include M&A advisory, valuation advisory, and CFO advisory to support clients through different stages of their business life cycle, plus tailored tax planning and compliance services and audit work (financial reporting, reviews, and compilations). The firm charges fees based on the complexity and scope of services provided. HCVT differentiates itself with a blend of Big Four and middle-market investment banking experience, a sector focus (real estate, entertainment, manufacturing, technology), and an employee-centric culture that emphasizes practical, forward-looking guidance. The goal is to help clients navigate complex financial landscapes, preserve and grow asset value, and achieve their financial objectives by delivering specialized expertise and personalized service.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Los Angeles, CA
Founded
1991

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