Digital Technical Account Manager

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Job Description:

Digital Technical Account Manager (DTAM)

Location: Bengaluru, India
Territory: Tamil Nadu , Andhra Pradesh , Telangana , Kerala
Company: F5

About F5

At F5, we strive to bring a better digital world to life . Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world . We are passionate about cybersecurity—from protecting consumers against fraud to enabling enterprises to innovate at scale . Powered by the F5 Application Delivery and Security Platform (ADSP), F5 delivers and secures applications, APIs, and AI models across on-premises, cloud, and hybrid environments, trusted by 85% of the Fortune 500.

About the Role

This is an opportunity to combine the discipline of enterprise sales with the scale of digital engagement. As a Digital TAM , you will identify new customers, build relationships across a broad territory and turn customer challenges into measurable business outcomes. You will operate at the intersection of technology, customer success and revenue growth—using structured digital engagement, strong sales execution and F5’s differentiated application delivery and security portfolio to win new business and expand our market presence across Tamil Nadu , Andhra Pradesh , Telangana , Kerala.

Key Responsibilities

• Sales & Quota Achievement: Deliver assigned sales targets through new customer acquisition, pipeline generation and account expansion.
• Account Acquisition: Identify, prospect and acquire new enterprise customers through account mapping, targeted outreach and demand generation.
• Digital / Whitespace / Commercial Account Engagement: Execute structured digital engagements , building customer relationships and developing opportunities at scale through partners / directly as deemed fit.
• Pipeline & Sales Excellence: Apply MEDDPICC to qualify opportunities, strengthen deal strategy and improve conversion.
• SFDC & Forecasting: Maintain accurate Salesforce (SFDC) data, opportunity stages, next steps, pipeline hygiene and forecast visibility.
• Customer Adoption: Drive adoption of F5 solutions across application delivery, application security, API security , AI Security and hybrid/multicloud environments .
• Cross-functional Collaboration: Partner with Channel Account Managers, Systems Engineers, Product Specialists, Customer Success and channel partners to accelerate deal conversion and customer outcomes.
• Customer Success: Identify technical risks, address adoption barriers and uncover retention and expansion opportunities.

Qualifications:

• Experience: 5–7 years in enterprise, mid-market or commercial technology sales, digital sales, SaaS or cybersecurity.
• Sales Performance: Proven track record of quota attainment, new-customer acquisition and qualified pipeline generation at scale.
• Digital Selling: Experience executing digital-first customer engagement, targeted prospecting and multi-channel demand generation to drive sales outcomes.
• Technology Acumen: Working knowledge of enterprise networking, cybersecurity, application delivery, cloud, API security and AI security.
• Sales Methodology & Tools: Proficiency in Salesforce (SFDC), pipeline management, forecasting and MEDDPICC-based opportunity qualification.
• Consultative Selling: Strong discovery, value articulation, objection handling, negotiation and stakeholder-management skills.
• Partner Collaboration: Ability to work with channel partners, Systems Engineers and specialists to develop opportunities and accelerate deal closure.
• Communication: Excellent written and verbal communication skills, with professional fluency in English.Required Qualifications

Preferred: Fluency in at least one or two South Indian regional languages, such as Tamil / Telugu / Malayalam, alongside professional English proficiency.

Success Measures

• Sales quota attainment and revenue growth
• New customer acquisition
• Pipeline Generation , Qualification & conversion at scale.
• Digital engagement effectiveness
• Sales Execution Discpline : MEDDPICC adoption, SFDC hygiene and forecast accuracy
• Partner-Led Growth

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [email protected].