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Kaiser Permanente

Integrated healthcare provider and payer platform

HR Strategy Design Consultant 5 - Benefits Data

Compensation & BenefitsConfirmed live in the last 24 hours
Full-timeOakland, CA, USANo salary listedIn-person

About the Job

Requirements

  • At least three years of experience in a leadership role, with or without direct reports.
  • A bachelor's degree in Human Resources, Business, Social Science, Public Administration, or a related field, and at least eight years of experience in human resources, business operations, or a field specified in the posting. Additional equivalent work experience in a directly related field may substitute for the degree requirement.

Responsibilities

  • Execute benefits portfolios by partnering with Third Party Administrator vendor partners to resolve significant escalated issues; collaborating with departments and internal business units to ensure alignment with goals; identifying potential portfolio risks and action plans; creating communication plans and communications; educating sponsors, stakeholders, and executive leadership on program requirements; maintaining accurate records in benefits systems; facilitating open enrollment; addressing employee requests and concerns in a timely manner; and preparing weekly updates and reports.
  • Build relationships with cross-functional stakeholders; communicate information and provide advice to drive projects forward; influence team members within the assigned unit; respond to, seek, and address performance feedback; adapt to competing demands and new responsibilities; provide feedback, including upward feedback to leadership, and mentor junior team members; create and execute plans to capitalize on strengths and develop weaknesses; and adapt to and learn from change, difficulties, and feedback.
  • Conduct or oversee business-specific projects by applying subject-matter expertise; promote adherence to procedures and policies; develop work plans to meet business priorities and deadlines; determine and carry out processes and methodologies; coordinate and delegate resources; partner internally and externally on business decisions; solve complex problems; escalate issues or risks; monitor progress and results; identify improvement opportunities; and evaluate recommendations.
  • Implement strategic direction for the designated functional Human Resources area by monitoring internal and external perspectives, data trends, Human Resources laws and regulations, and best practices; engage with Human Resources and business stakeholders to provide insight and influence on current and future needs; manage simple projects or portions of complex projects and programs, including assisting with design and developing project plans; gather data and conduct complex analysis; create and facilitate presentations to Human Resources and business leadership; and maintain performance against service-level agreements and other key performance indicators.
  • Design, develop, and execute Human Resources practices, programs, and initiatives by developing and implementing tools, systems, and programs; coordinate timely execution and ensure buy-in across assigned Human Resources functions, project teams, and business partners; identify and raise execution or communication gaps; create and deploy contingency plans to resolve implementation issues; monitor and measure performance against plans and business objectives; and recommend modifications to design and implementation strategies.
  • Analyze complex benefits, financial, and operational data to identify trends, evaluate program performance and costs, and assess impacts across represented and non-represented employee populations.
  • Develop insights and analyses to support benefit decisions, including labor and enterprise benefit initiatives, and support benefit design, costing, administration, and implementation in partnership with internal stakeholders, consultants, and vendors.

Desired Qualifications

  • Six years of experience in pension plan administration, including analyzing and interpreting plan documents, performing pension calculations, and reviewing and approving plan provisions.
  • Six years of experience working with non-ERISA benefit plans, such as leave of absence and time-off plans.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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