Global Medical Response

Nationwide emergency medical services and transport

Operations Supervisor

Medical, Clinical & VeterinaryUpdated on Nov 10

Full-timeAmarillo, TX, USANo salary listedIn-person

About the Job

Requirements

A minimum of 3 years of emergency medical services field experience is required.
A high school diploma or General Educational Development credential is required.
State emergency medical technician or paramedic certification is required.
A state driver's license with a driving record compliant with Global Medical Response's Safety & Driving policy is required; proof is required if employment is conditionally offered.
As required for emergency medical technician or paramedic duties, certifications in Basic Life Support, Advanced Cardiovascular Life Support, Pediatric Advanced Life Support or Pediatric Education for Prehospital Professionals, and Basic Trauma Life Support or Prehospital Trauma Life Support are required.
The applicant must be able to work varied scheduled hours, including nights, weekends, and holidays.

Responsibilities

Oversee day-to-day operations, including staffing, scheduling, equipment and supply maintenance, internal communications, budgetary considerations, outside-agency interaction, and community relations.
Supervise and develop field staff to ensure high-quality patient care.
Maintain operational quality through daily oversight and communication.
Serve as a liaison among the company, patients, and public safety agencies.
Mentor employees, conduct performance evaluations, and support team development.
Collaborate with management to address staffing and service improvement.
Participate in developing and implementing departmental policies and procedures.
Manage staffing levels and shift calendars, and fill open shifts as needed.
Oversee the operation and maintenance of medical equipment.

Desired Qualifications

Prior field training officer or other leadership or supervisory experience is preferred.
Some advanced education is preferred.

Operations Management

Operations Supervisor FULL-TIME Opportunity

Schedule: The applicant must be able to work a variety of scheduled hours, including nights, weekends, and holidays.

The Supervisor Operations is responsible for overseeing day-to-day operations which may include staffing, scheduling, ensuring maintenance of equipment and supplies, internal communications, budgetary considerations, outside agency interface, and community relations.

Responsibilities:

Supervise and develop field staff to ensure high-quality patient care.
Maintain operational quality through daily oversight and communication.
Act as a liaison among the company, patients, and public safety agencies.
Mentor employees, conduct performance evaluations, and support team development.
Collaborate with management to address staffing and service improvement.
Participate in the development and implementation of departmental policies and procedures.
Manage staffing levels, shift calendars, and fill open shifts as needed.
Oversee the operation and maintenance of medical equipment.

Minimum Required Qualifications:

Minimum 3 years of EMS field experience.
Prior FTO or other leadership/supervisory experience preferred.

High School Diploma or Equivalent (GED).
State EMT or Paramedic Certification.
State Driver’s License with driving record in compliance with GMR’s Safety & Driving policy (proof required if conditional employment is made).
As required for EMT or Paramedic: BLS, ACLS, PALS/PEPP, BTLS/PHTLS Certifications.

Preferred Qualifications:

Some advanced education is preferred.

Why Choose GMR?Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark on meaningful work that will make an impact on you and the customers we serve. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

R0056527

About the Company

Global Medical Response

Nationwide emergency medical services and transport

Global Medical Response provides emergency medical services across the United States, delivering patient transport and critical care with ground ambulances, air ambulances, and fire units. Its services include emergency response, patient transport, and managed transportation for facilities and agencies, funded by government contracts, healthcare provider agreements, and direct billing. The company uses integrated dispatch and care coordination technology to mobilize appropriate responders quickly. By operating a nationwide, multi-mode network serving individuals, hospitals, and government clients, GMR aims to deliver fast, reliable care and safe transportation to facilities.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Lewisville, TX
Founded: 2018

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