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Floor & Decor

Multi-channel retailer of hard-surface flooring

Merchandise Handler Coordinator-AM

Picking & PackingUpdated on Nov 12
Full-timeBaltimore, MD, USAIn-person

About the Job

Requirements

  • Two to five years of recent work experience.
  • Must be able to read, write, and speak English fluently.
  • Must be a self-starter and possess customer service skills.
  • Ability to perform basic mathematical equations, including addition, subtraction, multiplication, and division.
  • Must be detail oriented and highly organized.
  • Ability to exert the physical effort described: occasionally 30–60 pounds, frequently 20–30 pounds, and constantly up to 20 pounds to lift, carry, push, pull, or otherwise move objects.
  • Ability to use hands and fingers to handle or feel; frequently stand, walk, reach, climb or balance, and stoop, kneel, crouch, or crawl.

Responsibilities

  • Assist the Warehouse Operations Manager in overseeing warehouse operations in the order-picking and put-away areas, ensuring on-time shipment, and holding daily pre-work meetings to communicate information to team members.
  • Coordinate a team of 4 to 6 team members and ensure inventory accuracy; coach team members on quality work performance and superior customer service.
  • Ensure inbound and outbound shipments are accurate and free of damage.
  • Handle specific customer orders to ensure accurate picking and shipment.
  • Assist in physical inventories.
  • Coordinate with other warehouse departments to ensure efficient product flow.
  • Ensure proper stock rotation and availability of warehouse supplies, including RF units, batteries, and equipment.
  • Evaluate warehouse associates on picking and put-away procedures and monitor their progress.
  • Lead and attend meetings to discuss work quality and improvement opportunities; provide ongoing teaching, coaching, and improvement learning.
  • Document attendance and participate in team-member reviews; coach, train, and mentor Distribution Center team members in productivity, quality, and safety.
  • Handle and resolve conflict, process team-member requests, proactively engage team members, and lead team-building activities.
  • Update the status of daily tasks, reports, team-member assessments, issues or concerns, equipment status, and process adjustments.
  • Operate all equipment safely and efficiently according to prescribed work methods.
  • Comply with OSHA and MSDS standards.
  • Ensure warehouse flow and planning.
  • Maintain facility equipment and materials and keep the work area clean, neat, and orderly.
  • Provide leadership and support training on safety programs, processes, and procedures, ensuring associates are properly trained for their positions.
  • Follow established safety procedures in all applicable work assignments, participate in safety-related training, and acquire certifications.
  • Bring safety concerns to the attention of location management or the Store Support Center Safety Department immediately.

Desired Qualifications

  • OSHA certification and/or Class II, Class IV, or Class V forklift certification is preferred.

About the Company

Floor & Decor

Multi-channel retailer of hard-surface flooring

Floor & Decor operates as a multi-channel retailer focused on hard surface flooring and related accessories. It runs large warehouse-format stores and an e-commerce site, offering tile, wood, laminate, vinyl, and natural stone to DIY homeowners, professional installers, and commercial customers. The company sources directly from manufacturers, bypassing traditional distributors to offer competitive prices and a wide in-stock selection, while also providing services like free design consultations and professional installation partnerships. Its goal is to expand to more than 500 stores in the United States and grow its omnichannel presence to reach a broad customer base.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Atlanta, GA
Founded
2000

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