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KONE

Manufactures and maintains elevators, escalators, doors

Sales Executive

Account ManagementConfirmed live in the last 24 hours
Full-timeGanzhou, Jiangxi, ChinaNo salary listedIn-person

About the Job

Responsibilities

  • Actively develop and build customer relationships within the assigned territory.
  • Develop KONE’s market position within the assigned territory.
  • Win and communicate sales opportunities to the broader KONE sales team, including cross-selling.
  • Work with other KONE teams, such as site teams, to ensure customer satisfaction, resolve customer complaints, and coordinate parts.
  • Manage customer profiles and contact information, maintain customer data, and update CRM promptly; use CRM to plan and track sales activities.
  • Provide timely feedback on customer satisfaction and organizational charts for strategic and key accounts.
  • Manage maintenance sales in the assigned territory, including proactively following up on maintenance agreement conversions and renewals to prevent customer loss.
  • Secure and expand existing maintenance business, including customer pricing and profitability.
  • Monitor sales results, continuously analyze and coordinate sales targets, and ensure business objectives are met for units and revenue.
  • Meet maintenance sales budgets and pricing targets through opportunities, orders, and contracts.
  • Assist with or execute collection of receivables and forecast accounts receivable.
  • Use Nemo pricing to prepare customized quotations and contracts for customers, including service content and new products.
  • Verify that customer orders match negotiated outcomes, including terms and conditions, quality, and safety.
  • Manage tenders, register bids, and prepare bid documents.
  • Maintain detailed opportunity, task, and visit information.
  • Provide timely and accurate reporting.
  • Participate in business-related training and meetings.

About the Company

KONE

Manufactures and maintains elevators, escalators, doors

KONE designs, manufactures, installs, maintains, and modernizes elevators, escalators and automatic building doors for buildings worldwide. Its products move people and goods between floors in residential, commercial, and public spaces, enabling vertical transportation and safe access. Revenue comes from selling new equipment and from long-term service contracts for ongoing maintenance and modernization, creating both upfront and recurring income. What sets KONE apart is its ability to provide end-to-end solutions and a global service network, a strong emphasis on energy efficiency and sustainable design, and a broad portfolio that covers equipment, modernization, and door systems. The company’s goal is to support urban development by delivering reliable, energy-efficient vertical transportation and access solutions that improve people flow in modern buildings.

Company size
10,001+
Company stage
IPO
Headquarters
Espoo, Finland
Founded
1910

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