Full-Time

Servicenow Platform Administrator

Updated on 12/13/2024

Cask

Cask

Consulting for ServiceNow digital transformation

Consulting
Enterprise Software

Compensation Overview

$80k - $140kAnnually

Entry, Junior

No H1B Sponsorship

Virginia, USA

Category
System Administration
IT & Security
Required Skills
Agile
JavaScript
ServiceNow
SCRUM
Linux/Unix
HTML/CSS
Requirements
  • Active (or ability attain) DoD Secret security clearance
  • 1+ years of hands-on experience with ServiceNow
  • 3+ years of other business experience
  • Ability to influence stakeholders and other team members in a consultative fashion
  • Knowledge of technical components such as LDAP, SSL, SAML/SSO, and other such technologies
  • Demonstrated ability to consult and support (providing options with pros, cons, and risks) while providing assistance in solving business processes and/or technical problems and communicating this information effectively to non-technical stakeholders
  • Knowledge of Web Technologies (XML, HTML, JavaScript, Angular JS, etc.) and experience working in a SaaS environment
  • Experience with installing, configuring, and maintaining on-premises servers, network equipment, and systems.
  • Experience with on-premises infrastructure, including servers, switches, firewalls, and storage systems.
  • Knowledge of relevant technologies (e.g., Windows Server, Linux, Maria DB, etc).
  • CompTIA Security+ or Certified Information Systems Security Professional (CISSP) certification
  • Experience working in an Agile/Scrum/XP environment
  • Certified System Administrator
  • Minimum One (1) CIS Cert
Responsibilities
  • Implement, configure, and maintain new and improved platform functionality and systems to ensure continuous availability and operational enablement with a focus on scalability
  • Tailor and extend solutions to increase efficiency and effectiveness through workflow development and customization
  • Write light scripts (basic familiarity with JavaScript a plus) and software/systems integration and coordinate advanced development with Application Development resources
  • Analyze and transform business and user requirements into actionable specifications
  • Align deliverables and solutions with a strategic vision for technology
  • Consult and advise cross-functional teams on existing and forthcoming solutions
  • Perform platform administration, including data management, security, integrity, release and update validation protocols, SOP, and guidance documentation
  • Work with cross-functional business users to resolve technical concerns; triage and coordinate response to performance and accessibility issues, incidents, system changes, and reporting requirements
  • Collaborate and contribute to the creation, deployment, and maintenance of technical best practices and standards
  • Ensure technical deliverables to customers are complete, consistent, high quality, on time, and deliver valued outcomes
  • Responsible for the evaluation, recommendation, and build-out of customer requirements on the platform utilizing defined best practices for configuration and development
  • Develop client-specific reporting processes and integration components

Cask specializes in helping businesses improve their operations through the ServiceNow platform, which is designed for digital transformation. The company focuses on making complex business processes simpler, more secure, and automated. Cask works with a variety of clients, including large companies and mid-sized businesses, to enhance their IT service management and automate their business processes. They provide consulting services that include expert advice, implementation, and ongoing support for ServiceNow solutions. What sets Cask apart from its competitors is its exclusive focus on the ServiceNow platform, allowing them to deliver tailored solutions that meet the specific needs of their clients. The main goal of Cask is to help organizations get the most out of their ServiceNow investments, ensuring they achieve efficient and effective operations.

Company Stage

N/A

Total Funding

N/A

Headquarters

San Diego, California

Founded

2004

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for ServiceNow as companies prioritize digital transformation and automation.
  • Cask's focus on cybersecurity aligns with increased emphasis on secure digital processes.
  • Expansion of ServiceNow's ecosystem offers Cask new partnership and integration opportunities.

What critics are saying

  • Increased competition from ServiceNow partners like Accenture and Deloitte.
  • Rapid technological advancements may outpace Cask's ability to integrate new features.
  • Economic downturns could reduce client spending on consulting services.

What makes Cask unique

  • Cask specializes exclusively in ServiceNow, offering deep expertise and tailored solutions.
  • The company focuses on secure, automated processes for complex business operations.
  • Cask's consulting model provides expert guidance and ongoing support for ServiceNow solutions.

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