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Full-Time

Servicenow Platform Administrator

Confirmed live in the last 24 hours

Cask

Cask

Consulting
Enterprise Software
Government & Public Sector

Entry, Junior

Virginia, USA

Category
System Administration
IT & Security
Required Skills
JavaScript
HTML/CSS
Requirements
  • Active (or ability attain) DoD Secret security clearance
  • 1+ years of hands-on experience with ServiceNow
  • 3+ years of other business experience
  • Ability to influence stakeholders and other team members in a consultative fashion
  • Knowledge of technical components such as LDAP, SSL, SAML/SSO, and other such technologies
  • Demonstrated ability to consult and support (providing options with pros, cons, and risks) while providing assistance in solving business processes and/or technical problems and communicating this information effectively to non-technical stakeholders
  • Knowledge of Web Technologies (XML, HTML, JavaScript, Angular JS, etc.) and experience working in a SaaS environment
  • Certified System Administrator
  • Minimum One (1) CIS Cert
Responsibilities
  • Implement, configure, and maintain new and improved platform functionality and systems to ensure continuous availability and operational enablement with a focus on scalability
  • Tailor and extend solutions to increase efficiency and effectiveness through workflow development and customization
  • Write light scripts (basic familiarity with JavaScript a plus) and software/systems integration and coordinate advanced development with Application Development resources
  • Analyze and transform business and user requirements into actionable specifications
  • Align deliverables and solutions with a strategic vision for technology
  • Consult and advise cross-functional teams on existing and forthcoming solutions
  • Perform platform administration, including data management, security, integrity, release and update validation protocols, SOP, and guidance documentation
  • Work with cross-functional business users to resolve technical concerns; triage and coordinate response to performance and accessibility issues, incidents, system changes, and reporting requirements
  • Collaborate and contribute to the creation, deployment, and maintenance of technical best practices and standards
  • Ensure technical deliverables to customers are complete, consistent, high quality, on time, and deliver valued outcomes
  • Responsible for the evaluation, recommendation, and build-out of customer requirements on the platform utilizing defined best practices for configuration and development
  • Develop client-specific reporting processes and integration components

Company Stage

N/A

Total Funding

N/A

Headquarters

San Diego, California

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Cask's release of the 2024 High-Performing ServiceNow Program Report positions them as thought leaders, offering valuable guidance for organizations to optimize their ServiceNow investment.
  • The company's emphasis on best practices and critical success factors can help clients achieve exceptional performance, making Cask a valuable partner for digital transformation.

What critics are saying

  • The niche focus on ServiceNow could limit Cask's market reach and make them vulnerable to shifts in the ServiceNow ecosystem.
  • Dependence on the success and adoption of ServiceNow by organizations may pose a risk if the platform faces competition or market saturation.

What makes Cask unique

  • Cask stands out as a leading ServiceNow partner by providing specialized digital transformation solutions and releasing comprehensive reports like the 2024 High-Performing ServiceNow Program Report.
  • Their focus on extensive professional research and analysis to offer actionable recommendations sets them apart from competitors who may not provide such in-depth insights.