Rentokil

Global pest control and hygiene services

Assistant Branch Manager

Business & StrategyConfirmed live in the last 24 hours

Full-timeTirupati, Andhra Pradesh, IndiaIn-person

About the Job

Requirements

A Bachelor's degree or equivalent in a related area is required.
At least 5 years of sales and operations experience are required.
Prior experience handling a team is required.
Experience in sales, operations, and customer service is required.
Geographical knowledge is required.

Responsibilities

Build awareness of Safety, Health, and Environment.
Prepare detailed annual operating plans by segment to pursue new market opportunities.
Achieve the branch's revenue targets through consistent performance.
Ensure profitable business performance and expand services in selected segments.
Ensure the corporate credit policy is implemented within the stipulated timelines.
Convert the existing database into business and identify opportunities to expand and develop new business.
Execute systems and processes according to guidelines to optimize branch operations, including operations, finance, inventory systems, and speed apps.
Analyze competitor activity, plan strategies to meet challenges, and report promptly to reporting authorities.
Ensure timely and precise service delivery.
Identify service gaps and prevent recurrence through continuous monitoring, audits, and improvement plans.
Manage customer contacts and relationships to achieve retention targets for both RBU and CBU customers.
Optimize sales and service colleague management to increase productivity.
Monitor and control costs, including manpower, chemical and material consumption, and equipment investment and use.
Manage branch administration according to policies and guidelines.
Work closely with other functions and conduct regular branch meetings to review team performance.
Build branch team capability and manage retention of sales and service colleagues.
Ensure statutory requirements are met on time.
Manage effective budgeting to achieve a good return on investment at the branch.
Deliver branch key performance indicators, faster response targets, root cause analysis, and CVC.
Meet branch profit and loss targets and service productivity targets.
Achieve gross sales, jobbing, product sales, and total sales revenue targets.
Achieve customer retention and Customer Voice Counts targets, and progress Your Voice Counts.
Manage retention of sales and service contract colleagues.
Manage days sales outstanding and collections.

Assistant Branch Manager - Tirupati

Rentokil Initial · Tirupati, India · Full-time · Posted 2025-08-22

Workplace: on_site

Department: Sales / Business Development

Description

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.

Your day to day responsibilities will include:

To build awareness of SHE (Safety, Health & Environment)
To prepare detailed annual Operating plan segment-wise for tapping new market opportunities
To achieve revenue target of the base/branch with consistent performance through the months
To ensure profitable business performance and expansion of Rentokil PCI’s services in selected segments.
To Ensure corporate credit policy is implemented within stipulated timelines
To convert the built-up data base into business and look for expansion and development of new business
Effective execution of systems and processes as per the guidelines to optimize the base/branch operations. This includes Operations, Finance and inventory systems, and speed apps
To analyze competitor ’s activity and plan strategies to meet the challenges and report timely to the Reporting authorities
To ensure on-time Service delivery every time with precision and at Pace
To identify service GAPs and ensure non- recurrence of the same by implementing continuous monitoring, audit and improvement plans.
Effective customer contact management and customer relations to achieve the target customer retention of both RBU and CBU.
Effective management in optimizing sales and service colleague to increase productivity.
To monitor and control on cost such as manpower, chemical/material consumption and investment and use of equipment’s.
To manage general administration of the base/branch as per the policies and guidelines.
To work closely with other functions and conduct regular base/branch meetings to review the performance of all team members
Build capability of base/branch teams and manage sales & service colleague retention
To ensure and comply all statutory requirements are met on time
To ensure effective budgeting to yield a good ROI at the base/branch.

KEY DELIVERABLES

Base/Branch KPI’s
Faster Response – 2/24: 98/100, Root cause analysis and CVC
P&L – Base/Branch Target and Service Productivity
Achieving Gross sales, jobbing and product sales targets
Achieving Total Sales revenue
Customer retention
Customer Voice Counts
Your Voice counts progress
Sales & Service/contract colleagues retention
Managing DSO/Collections.

CORE COMPETENCIES

Deliver results : Need to deliver what’s required
Act Commercially : Uses business thinking
Manage Self : Manage own emotions
Coach and Develop : Coach and Develop by giving practical support
Work with Others : Work with Others being a team player
Display leadership : Display leadership through communicating expectations & direction.

Requirements

Bachelor’s Degree (or its equivalent) in a related area and at least 5 years Sales & Operations experience
Should be an excellent individual performer with prior experience of team handling
Should have experience in Sales, Operations & Customer Service.
Must have the geographical knowledge.

Benefits

Are you interested? Here's what you can expect when you join us

Attractive Base Salary

Annual Performance Based Bonus

Group Mediclaim Insurance Policy

Travel Reimbursement

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Apply

Apply at Rentokil Initial

About the Company

Rentokil

Global pest control and hygiene services

Rentokil Initial plc provides pest control and hygiene and well-being services to commercial and private customers around the world. It operates with the reach of a multinational company (about 68,500 staff across 89 countries) and the responsiveness of a local business, using trained technicians to deliver pest management and hygiene solutions that protect people and improve everyday life. The company differentiates itself by its global scale and local execution, as well as its status as a public, FTSE 100-listed firm with extensive experience in its fields. Its goal is to help people stay safe and healthy by preventing pests and improving hygiene in workplaces and homes.

Company size: 10,001+
Company stage: IPO
Headquarters: Crawley, United Kingdom
Founded: 1925

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