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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyConfirmed live in the last 24 hours
InternshipKalamazoo, MI, USA$20 - $23.75

About the Job

Requirements

  • Be accepted into, or actively enrolled in, an Accreditation Council for Pharmacy Education (ACPE)-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to ensure patient safety.
  • Look for ways to help people in a friendly manner, notice and understand patients’ reactions, and respond appropriately.
  • Use and understand verbal and written communication to interact with patients and colleagues.
  • Use active listening by giving full attention, taking time to understand others’ points, asking questions as appropriate, and not interrupting at inappropriate times.
  • Use math to determine quantities such as the total tablets to dispense, days’ supply, and number of full and additional bottles needed to fill a prescription.
  • Identify challenging patient or colleague interactions and choose the best course of action when faced with multiple options.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; control precision while adjusting machines; and stoop and bend to move items between low and high positions.
  • Perform close visual acuity tasks such as transcribing, viewing a computer terminal, and visually inspecting small parts.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
  • Convey detailed or important spoken instructions accurately and receive detailed information through oral communication.
  • Complete any additional tasks as directed by a supervisor or manager.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders, to develop skills and gain an overview of store, district, and regional operations.
  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-through, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create personalized patient experiences with empathy and care at pick-up, drive-through, and over the phone; offer immunizations and other services; and solve or escalate patient problems.
  • Offer counseling, field medical questions, and collect patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Follow relevant federal, state, and local laws, regulations, professional standards, ethical principles, and company policies and procedures to protect patient safety, controlled-substance compliance, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowable by law and supported by required training and certification.
  • Where permissible, complete additional licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions and report adverse reaction events according to public health requirements.
  • Review and collect patient information, and track and document information for each applicable patient.

Desired Qualifications

  • Have 1 or more years of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Be able to become immunization certified; once state regulations are met, pharmacy interns should strive to provide patient immunizations as an essential pharmacist function.
  • Be able to work in the home store and across the market at other locations to meet business needs.
  • Be proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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