Sales Support
About the job
- Three years of sales support experience.
- Experience preparing complex, high-volume quotations with multiple line items in a current or previous role.
- Experience providing customer service by phone and email.
- Ability to maintain focus for extended periods in a focused role.
- Ability to stay highly organized and manage multiple conflicting priorities without dropping tasks.
- Ability to enforce rules among coworkers politely and professionally.
- Ability to relate openly to different types of people.
- Good verbal and written communication skills.
- Confidence using common administrative software, including Outlook and Excel, ability to learn other software quickly, and a basic understanding of ERP software.
- Prepare quotes and quote revisions accurately and within service-level agreement timelines; complete urgent requests within requested timeframes and all complete requests within 24 hours of receipt.
- Prepare orders and order revisions accurately and within service-level agreement timelines; complete urgent requests within requested timeframes and all complete requests within 48 hours of receipt.
- Answer calls when Internal Account Managers and Customer Experience Coordinators are unavailable, assist customers or transfer them to someone who can help, take and forward messages, and log all customer contact in the CRM.
- Assist the sales team with accurately processing information in the CRM, including updating existing requests and prioritizing urgent requests; clarify unclear requests or apparent errors with the sales team.
- Follow company policies and procedures, including health and safety practices.
- Contribute to the wider team's short- and long-term objectives.
- Assist with other projects and tasks as assigned by the manager.
About the company
Pear Tree connects Australian businesses with offshore talent for direct, full-time hires from a global pool. It lets clients avoid traditional outsourcing by recruiting offshore staff directly, reducing labor costs and overhead while maintaining quality and compliance. The process includes sourcing candidates, screening for skills, and helping set up a dedicated offshore team that the client manages. The goal is to help Australian firms scale faster and improve productivity by accessing cost-effective global talent while providing a transparent, risk-free recruitment experience.
Company Size
1-10
Company Stage
N/A
Total Funding
N/A
Headquarters
Bristol, United Kingdom
Founded
2024
Get referred to Pear Tree
See people who can refer or advise you
Simplify's Take
What believers are saying
- Pear Tree's June 2026 guide says SME offshore hiring grew 45% year-over-year.
- September 2026 guide promises hires in 1–2 weeks, beating local recruiting.
- EOR and COR services start at AUD$400 monthly, lowering compliance barriers for SMEs.
What critics are saying
- RCSA agencies and Deel-style platforms bundle recruitment, payroll, and compliance at scale.
- Wage inflation in Manila and Cape Town compresses Pear Tree's one-time-fee economics in 2027.
- A Fair Work or tax misclassification scandal ends Pear Tree's trust-based sales motion.
What makes Pear Tree unique
- Pear Tree uses direct-hire placements, not ongoing BPO markups, for Australian offshore teams.
- By August 2026, Pear Tree says it served 750+ companies with 90% retention.
- It sources from the Philippines and South Africa, broadening supply beyond one labor market.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Remote Work Options
Paid Holidays
Professional Development Budget