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ALS Global

Global testing solutions with data-driven insights

Agendador

Customer SupportConfirmed live in the last 24 hours
Full-timeCampinas - State of São Paulo, BrazilNo salary listedIn-person

About the Job

Requirements

  • Completed high school education.
  • Knowledge of and familiarity with Excel.
  • Flexibility and emotional intelligence.
  • Sense of responsibility.
  • Commitment.
  • Proactivity and initiative.
  • Good interpersonal communication.

Responsibilities

  • Actively recruit and schedule participants by telephone and internal tools for research studies.
  • Respond to participant inquiries by telephone and WhatsApp to resolve questions and complaints, schedule appointments, and handle other requests.
  • Register new participants in the system.
  • Complete the department's tracking spreadsheets and forms.
  • Track participant enrollment in studies to ensure the required number of participants is delivered.
  • Provide reception support by answering questions, scheduling participants, and performing other related actions.

Desired Qualifications

  • Previous experience in inbound or outbound telemarketing.

About the Company

ALS Global

Global testing solutions with data-driven insights

ALS Global provides testing services to clients across many industries worldwide. It uses state-of-the-art technologies and innovative methodologies to perform comprehensive tests, with international teams delivering high-quality services and personalized solutions backed by local expertise. The company helps clients turn data into actionable insights to improve safety and health outcomes. Compared with competitors, ALS Global combines a global footprint with local knowledge and tailored approaches, offering data-driven results rather than one-size-fits-all offerings. The goal is to enable a safer and healthier world by applying rigorous testing, analytics, and domain experience to client needs.

Company size
10,001+
Company stage
IPO
Headquarters
Brisbane QLD, Australia
Founded
1863

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