Full-Time
Cloud Platform Engineer
Information Security and Networks
Posted on 3/7/2025
Smarsh
1,001-5,000 employees
Archiving and compliance solutions for regulated industries
Compensation Overview
$140k - $170k/yr
Senior
Atlanta, GA, USA
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- 6+ years of experience in platform/cloud engineering
- Expert-level experience with AWS enterprise deployments
- Deep knowledge of AWS services and best practices, including Control Tower and IAM
- Deployment and Delivery expertise, including Kubernetes, Terraform, and Helm
- Strong background in infrastructure automation
- Expert knowledge of network architecture and security
- Knowledge of on-premises and hybrid cloud network design and architecture
- Design and Implementation of Identity and Access Management environments
- Design and implement cloud accounts for multiple customers, primarily in AWS
- Ensure multi-tenant isolation and resource management
- Identify and design system security requirements
- Develop standard operating procedures and protocols
- Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
- Monitor and implement security events and alerts of computer systems, infrastructure, and applications
- Create and maintain comprehensive architectural diagrams
- Lead security incidents
- Architect high-availability solutions, ensuring business continuity and disaster recovery
- Design and implement security frameworks aligned with compliance requirements
- Optimize platform performance and resource utilization across environments
- Define integration patterns for microservices architectures
- Develop and maintain infrastructure as code using Terraform for AWS resources
- Implement GitOps workflows
- Build and maintain CI/CD pipelines for automated deployment
- Automate routine operational tasks using shell scripting
- Manage backup and recovery procedures across the platform
- Design and implement monitoring solutions using Prometheus and DataDog
- Create and maintain alerting systems and dashboards
- Lead troubleshooting of complex platform issues
- Participate in on-call rotation
- Maintain operational documentation and runbooks
- AWS certifications preferred
- Strong system design skills
Smarsh provides archiving and compliance solutions specifically designed for financial services, government agencies, and other regulated industries. Their main product is a cloud-based archive that allows organizations to securely store, search, and manage their communications data, including emails, text messages, and social media interactions. This system helps businesses meet complex security, data privacy, and regulatory requirements. Smarsh differentiates itself from competitors by offering a scalable Software-as-a-Service (SaaS) model that caters to both large enterprises and smaller organizations. One notable feature is their Connected Capture for Microsoft Teams, which helps businesses archive communications within that platform, supporting remote work while ensuring compliance. The goal of Smarsh is to help organizations effectively navigate compliance and data management challenges, allowing them to focus on their core operations.
Company Size
1,001-5,000
Company Stage
Acquired
Total Funding
$258.6M
Headquarters
Portland, Oregon
Founded
2001
Simplify's Take
What believers are saying
- Smarsh's acquisition of CallCabinet expands its offerings into the voice market.
- The new Costa Rica office enhances global support with local talent and language expertise.
- Partnership with Verizon simplifies mobile compliance adoption for regulated industries.
What critics are saying
- Integration with OpenAI's API may expose Smarsh to generative AI compliance risks.
- CallCabinet acquisition could lead to operational disruptions and cultural clashes.
- Costa Rica expansion may face geopolitical risks affecting operations and profitability.
What makes Smarsh unique
- Smarsh offers a cloud-native, context-aware archive for secure data management.
- The company serves 9 of the top 10 banks with compliance solutions.
- Smarsh's Connected Capture integrates with Microsoft Teams for remote workforce support.
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Benefits
Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
Hybrid Work Options
Stock Options
401(k) Company Match
Employee Assistance Programme
Wellness Program
Adoption Assistance
Group Income Protection
Group Life Assurance
Maternity Leave
Paternity Leave
Workplace Pension Scheme
Monthly Wellness Allowance
Company Bonus
Growth & Insights and Company News
6 month growth
↑ 2%1 year growth
↑ 2%2 year growth
↑ 0%Smarsh named a 2025 USA TODAY Top workplace recognizing global innovation & employee excellence.
Smarsh launches public-sector unit for records management.
Smarsh®, the global leader in communications data and intelligence, today announced that it has acquired CallCabinet, a pioneer in cloud-native compli
For the second year, Smarsh Inc. has been named a Category Leader in the Chartis RiskTech Communication Surveillance Quadrant.
New office in Costa Rica's Ultra Park technology hub will enhance support for global customersPORTLAND, Ore., Aug. 28, 2024 /PRNewswire/ -- Smarsh®, the global leader in digital communications data and intelligence, today announced it has continued its global expansion with the opening of a Costa Rica office, its sixth Center of Excellence.The new office, located in the prominent Ultra Park technology hub in Heredia, enables Smarsh to unlock access to local talent that will better support its global customers, including 19 of the top 20 global financial institutions. Selected for its highly skilled technology talent and proximity to other global companies like Amazon, Intel and Microsoft, the Costa Rica Center of Excellence is strategically important for the company to scale functions requiring advanced technical training."The establishment of our Costa Rica office marks a pivotal step in our strategy for sustained growth and global presence," said Smarsh CEO Kim Crawford Goodman. "By tapping into the vibrant ecosystem Costa Rica offers, we are positioning ourselves to enhance our operational capabilities and service offerings, ensuring we remain at the forefront of our industry. This move is about laying the groundwork for the future – where Smarsh leads the way in transforming how businesses use their communications data to protect the truth and prevent risk."Smarsh, which has offices in the U.S. as well as in EMEA and APAC, views Costa Rica as crucial to its operational execution and delivery due to:Strong local talent with more than 45,000 technology specialists and engineers known for their innovation and high-quality work.Time zone advantages that will help Smarsh's global support team provide around-the-clock service to its customers.Spanish and Portuguese language expertise that will ensure Smarsh's global support team continues to offer on-location, multi-language customer service."The opening of our Costa Rica office is not just a testament to Smarsh's commitment to global expansion, but a pledge to our customers around the world," said Smarsh Chief Customer Officer Rohit Khanna