Domino's

Domino's

Global pizza delivery and franchise network

Customer Service Representative/Expediter

Full-Time
No salary listed
Entry
Highlands Ranch, CO, USA
In Person

About the job

Requirements
  • Must be 16 years of age or older.
  • Reliable transportation is required.
  • A good background check is required.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with calculator use permitted.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills are required to take and process orders.
  • Motor coordination between the eyes and hands or fingers is required to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to talk and hear on the telephone.
  • Near- and mid-range vision are required for most in-store tasks.
  • Depth perception is required.
  • Ability to differentiate between hot and cold surfaces.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Responsibilities
  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Expedite orders to delivery and carryout vehicles.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Work in varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
  • Work in in-store temperatures ranging from 36 degrees in the cooler to 90 degrees or higher in some work areas.
  • Work around sudden temperature changes, food odors, cornmeal dust, cramped quarters including the walk-in cooler, hot surfaces and tools from ovens up to 500 degrees or higher, sharp edges, and moving mechanical parts.

About the company

Domino’s delivers pizza and related items globally through a network of stores largely run by independent franchise owners. Customers place orders online, via the app, or in-store, and store teams prepare the pizzas for delivery or carryout, with drivers ensuring fast, consistent service. The company uses a large franchise network to scale operations, standardize the customer experience, and emphasize speed and reliability. Its goal is to be the leading, trusted pizza brand by delivering great-tasting pizzas quickly, growing its global footprint, and supporting franchisees and communities.

Company Size

10,001+

Company Stage

IPO

Headquarters

United Kingdom

Founded

1960

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 2026 revenue reached $1.194 billion, up 4.3%, with operating income up 3.1%.
  • UK and Ireland are hiring 5,000 workers before Christmas, supporting peak demand.
  • Port Hope's 2026 opening week and Cumbria expansion target fresh local store growth.

What critics are saying

  • International same-store sales fell 0.1% in Q2 2026, exposing weak demand abroad.
  • Kelly Garcia exits August 28, 2026; Domino’s technology roadmap loses its chief architect.
  • Aggregator apps and cheap competitors commoditize pizza, breaking Domino’s delivery moat by 2027.

What makes Domino's unique

  • Domino’s added 209 net stores in Q2 2026, proving unmatched global franchise scale.
  • Joe Jordan replaces Russell Weiner on October 1, 2026, preserving operator-led execution.
  • The Domino and September 7 UK launches show fast menu innovation and digital reach.

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Benefits

Flexible Work Hours

Company News

In-Cumbria
Sep 23rd, 2026
Domino's targets Cumbria as pizza chain creates 5,000 jobs.

Domino's targets Cumbria as pizza chain creates 5,000 jobs. Domino's is aiming to open two new stores in Cumbria as the company embarks on a huge recruitment drive in the final months of 2026. The multinational pizza chain said it is advertising as many as 5,000 vacancies across the UK and Ireland in the lead up to Christmas. A handful of these roles are based in Cumbria - with adverts posted for trainee managers, delivery drivers, and team members at existing stores in Cockermouth, Kendal, and Bowness-on-Windermere. The pizza chain has over 1,400 sites in the UK and Ireland but insists it remains "on the hunt for many more". Two of its targeted locations are Egremont and Ulverston. Domino's has 1,400 pizza stores nationwide (Image: PublicDomainPictures) The pizza chain says it will consider both leasehold and freehold opportunities for stores and is open to setting up on high streets, retail parks, and industrial parks. Any new store also requires good vehicle access for deliveries and parking for delivery drivers and customer collections. Domino's says it can operate in many different types of buildings and cites examples of previous successes - having converted pubs, industrial units, and even a former toilet block into pizza stores in the past. In 2025, Domino's opened its first-ever Pod store - a diminutive modular unit space measuring 720 square feet. The company said that the Pod model will play an important role in its long-term growth strategy, with the aim to reach 2,000 stores across the UK and Ireland. Efforts have also been made to enter new markets in recent months, with the chain rolling out chicken products and a new Italianos pizza range - responding to growing demand for thinner-style pizzas. Newsquest Cumbria has reached out to Domino's for comment regarding the next steps on their targeted stores in Egremont and Ulverston. More Stories

Frozen Food Europe
Sep 22nd, 2026
Domino's expands UK dessert menu with Biscoff collaboration.

Domino's expands UK dessert menu with Biscoff collaboration. Domino's is expanding its dessert offering in the UK with a new product developed in collaboration with Biscoff, adding a familiar biscuit flavor to one of the pizza chain's established dough-based products. The new Twisted Dough Balls - Biscoff & White Chocolate are available to customers across the UK through Domino's online ordering platform, the Domino's app and participating stores. The launch forms part of a broader effort by the pizza chain to introduce new flavors and extend its menu beyond its core pizza range. The dessert consists of six freshly made Twisted Dough Balls, which are covered in melted white chocolate and finished with Biscoff biscuit crumbs. The combination brings together the soft, baked texture of Domino's dough with the caramelized flavor associated with Biscoff and the sweetness of white chocolate. The collaboration gives Domino's another way to incorporate an established consumer brand into its menu while adapting the flavor profile to one of its own products. Biscoff, the biscuit brand owned by Belgian company Lotus Bakeries, has become a widely used ingredient in desserts, beverages and other food products, creating opportunities for restaurant chains to build limited-time and seasonal offerings around the flavor. For Domino's, the launch also reflects a broader push to give customers more options within a single order. Desserts can provide an additional occasion for menu innovation, particularly as restaurant operators look for ways to increase the range of products available alongside their main meals. Louise Pilkington, Domino's director of innovation, said: "We're always looking for ways to bring customers the flavors they love in a uniquely Domino's way, and this launch does exactly that. [...] From a bold honey chilli chicken pizza inspired by one of the UK's favorite takeaways, to a truly iconic Biscoff and white chocolate dessert, plus the Ranch Dip fans have been asking for, there's something new for every kind of Domino's order." The Biscoff dessert is being introduced alongside other recent additions and changes to Domino's UK menu. The company is also highlighting a honey chilli chicken pizza, which draws inspiration from flavors associated with popular takeaway food in the UK, as well as Ranch Dip, responding to customer demand for the condiment. The additions illustrate how Domino's is using familiar flavors and customer preferences to broaden its menu while maintaining products that can be incorporated into its existing ordering and restaurant operations. The Biscoff collaboration, in particular, gives the chain a recognizable flavor profile that can be paired with its existing dough products. Customers can order the Twisted Dough Balls - Biscoff & White Chocolate through Domino's UK online ordering channels, the Domino's app and at stores across the UK.

Campaign Brief
Sep 13th, 2026
Domino's asks Aussies+Kiwis to drop everything* in new campaign via Bureau of Everything.

Domino's asks Aussies+Kiwis to drop everything* in new campaign via Bureau of Everything. September 14 2026, 9:38 am BY Lynchy No Comments EXCLUSIVE - Domino's has today launched a new brand platform via Bureau of Everything, giving Aussies and Kiwis permission to put literally everything else on hold for a delicious Domino's. Regardless of the consequences. Based on the undeniable truth that when that Domino's box lands, everything else can wait. Drop Everything* It's Domino's(TM) was created to put one very important thing back at the centre of the Domino's brand: craveability. The launch is the culmination of the new partnership between Domino's and Bureau of Everything, covering consumer research, a new brand strategy, design refresh, creative platform development, brand campaign and NPD launch. Says Em Taylor, Strategy Founder at Bureau of Everything: "People told us that there are key moments when Domino's wins, hands down. Because it's the choice that truly pleases everyone, it crushes all the cravings in one order. Which in a world of overwhelming options makes it a clear fave. We've built the strategy and platform around that truth." Domino's Head of Brand and Campaigns ANZ, Teneille Papp said the new platform has been designed to build a stronger and more distinctive Domino's brand over the long term. Says Papp: "In a market this crowded, cutting through takes a platform, not a campaign, built to flex across everything we do while staying unmistakably Domino's. Bolder, fresher, food creative so visceral it makes you want to lick the screen and a voice truly in on the joke, built to turn a transaction into a craving." The platform has been developed for the long term, and launches with a campaign that sets up the Drop Everything* It's Domino's(TM) idea in some pretty extreme circumstances. Which have resulted in some fun conversations with the legal department. Says Cam Blackley, Creative Founder at Bureau of Everything: "There is an asterisk baked into the endline. It's the creative wink from the brand that gives Domino's permission to flex a more irreverent muscle in any moment or media channel. Keeping the brand entertaining any time it shows up and theoretically indemnifying Campaign Brief As against the overly literal that walk among Campaign Brief As. Fingers crossed. "The asterisk isn't the only distinctive asset in our arsenal. There is also a new graphic design system that feels fresher and undeniably Domino's; partnered with an editorial photography style that celebrates the mess and joy of nailing a slice." The platform launch marks a new era for Domino's, putting great-tasting food, personality and the simple joy of delicious pizza firmly back at the centre of the experience. It's a shift that will be felt across the brand - from product and partnerships to the experience, advertising and how Domino's shows up in culture - while continuing to deliver the convenience, connection and value that have made it a firm favourite. Says Domino's Australia Chief Marketing Officer, Dewald Du Plooy: "The new platform is about putting personality and food desire back at the heart of the brand. There's a moment when Domino's arrives where whatever was happening before suddenly doesn't seem quite as important. Someone opens the box, everyone moves in and the rest can wait. Drop Everything* It's Domino's(TM) is about owning that feeling. We want to remind Australians that Domino's is the ultimate people pleaser - hot, fresh, fast and able to crush a whole lot of different cravings in one order." The new brand campaign will run in Australian and New Zealand across TV, OOH, digital and social, with PR, cultural moments and a few other surprises along the way. The brand campaign is designed to run alongside NPD throughout the year. First cab off the rank: the return of Domino's iconic 16-inch New Yorker range. Strategically launched during the Aussie kickoff of the NFL season on Friday 11 September, the campaign puts the flex of the Drop Everything platform on show, adding a healthy dose of New York attitude into the mix. Client: Domino's Chief Marketing Officer ANZ: Dewald DuPlooy Head of Brand & Campaigns ANZ: Teneille Papp Head of Content & Creative: Kesh Gohil Senior ANZ Brand & Campaigns Manager: Gisele Mullholland-Bolger Agency: Bureau of Everything Creative Founder: Cam Blackley Strategy Founder: Emily Taylor Creative Director: Jardin Anderson Creative Director: Michael Kleinman Group Strategy Director: Vanessa Graham Client Partner: Laura Popa Group Business Director: Esther Knox Exec Producer: Roy De Giorgio Producer: Zorrica Blackley Production Company: Good Oil Director: Dave Wood Producer: Lee Thomson Exec Producer: Sam Long DoP: Jeremy Rouse Production Design: Andrei Meintjes Casting: Citizen Jane Editor: Dan Kircher Post Production: ARC Sydney Photography: Tasty Studios Sound: Rumble Creative Director: Tone Aston Exec Creative Producer: Michael Gie Music: Snack - Ivan Oooze Media: Wavemaker PR And Activations: SPEAK Communications Account Director: Snezana Hay NYC Cab Production: XO Media Group #More creative news #No paywalls #No annual membership fees. Subscribe to Portfolio & Reel for current listings of Australian and NZ ad agency and production company leadership and key personnel

Centre Daily Times
Sep 12th, 2026
Domino's Pizza franchisee abruptly closes locations.

Domino's Pizza franchisee abruptly closes locations. By Kirk O'Neil TheStreet Updated September 12, 2026 9:12 AM Gift Article Hundreds of underperforming pizza chain locations have closed over the last two years as restaurant operators and franchisees restructure their businesses to improve performance and revenue. Pizza Hut's parent Yum Brands said it would close 250 underperforming restaurants as part of its Hut Forward plan in the first half of 2026. Papa John's announced in its fourth-quarter earnings call that it would close 200 locations by the end of 2026. Financial distress is even affecting the family favorite pizza dining chain and entertainment center Chuck E. Cheese, as its parent, CEC Entertainment Concepts LP, has stopped renewing certain leases of locations that no longer make economic sense to operate. Domino's Pizza franchisee closes 13 stores. And now, Domino's Pizza chain franchisee Anthony Satterwhite abruptly closed 13 of his restaurants in Northern Ohio, amid reports of financial difficulties involving the franchisee. The franchisee, which operated as Mile High Pizza Company LLC, did not give a reason for closing the restaurants or issue a statement. The parent company, Domino's Pizza Inc., confirmed that the franchisee closed 13 restaurants in Northern Ohio, according to Fast Company. Only 11 locations were identified by Fast Company, and Domino's did not provide a list of all 13 locations. Domino's said that it was working on reopening the restaurant locations. Chain's parent seeks to reopen locations. "This is an isolated franchisee matter and is not reflective of the overall strength or performance of the Domino's brand," a Domino's spokesperson said in a statement. "We are actively working to transition these stores to new ownership so that customers in the affected communities can enjoy the quality products and service they expect from Domino's." Satterwhite owned at least 25 franchises by the end of 2025 according to Domino's franchise disclosure document, released in April 2026. Satterwhite became a Domino's franchisee when he purchased four franchises in the Mansfield, Ohio, area in 2017, according to the Mansfield News Journal. Other operators close restaurants. Domino's has recent history of its franchisees closing locations. Domino's Pizza Enterprises, the largest franchisee of the giant pizza chain, in 2025 closed 205 low-performing locations. Also, the global pizza chain's Oceanside, Calif.-based franchisee North County Pizza Inc. filed for Chapter 11 bankruptcy on March 11, 2025, to reorganize its business. Domino's Inc. has over 22,300 locations in over 90 countries worldwide, according to its website. Popular arcade pizza chain Chuck E. Cheese has closed six restaurant locations so far in 2026, allowing their leases to expire. CEC Entertainment Concepts has closed locations in Toledo, Ohio; Omaha, Neb.; Topeka, Kan.; Olathe, Kan.; Abilene, Texas; and Salisbury, Md. "As leases expire, markets evolve, and consumer preferences shift, we adjust our real estate strategy accordingly," CEC Entertainment spokesperson Allison Chouinard told The Kansas City Star. "This is how we manage a national footprint across 45 states and should not be interpreted as an indication of financial or operational distress," CEC Senior Director Alejandra Brady told WBOC. Mile High Domino's closed locations. * 4037 S. Main St., Akron, Ohio * 627 Claremont Ave., Ashland, Ohio * 1423 Wooster Road W., Barberton, Ohio * 2077 Locust St., Canal Fulton, Ohio * 420 N. Seltzer St., Crestline, Ohio * 144 S. Liberty St., Galion, Ohio * 28 S. Main St., Mt. Gilead, Ohio * 1036 Ashland Road, Mansfield, Ohio * 625 Lexington Ave., Mansfield, Ohio * 359 Trimble Road, Mansfield, Ohio * 117 Main St., Wadsworth, Ohio * Source: Fast Company The Arena Media Brands, LLC THESTREET is a registered trademark of TheStreet, Inc. This story was originally published September 12, 2026 at 9:03 AM.

PMQ
Sep 11th, 2026
Domino's wildest promo ever burned through $1 million in 24 hours - and it was spectacular.

Domino's wildest promo ever burned through $1 million in 24 hours - and it was spectacular. Sep 11 2026 Almost as quickly as the $1 million giveaway deal for The Domino launched, it disappeared under a crush of demand. (Domino's Pizza) By Rick Hynum It was almost certainly Domino's wildest promotion in decades: The world's No. 1 pizza chain sent customers to lunchtime rivals like McDonald's and Burger King in a clever bid to generate buzz for its new personal-size specialty pie, the Domino. And it seemingly worked even better than Domino's expected. Almost as quickly as the deal launched, it disappeared under a crush of demand. In a word, it was spectacular. NOW is the time to renew your FREE subscription to PMQ Pizza Magazine. Click here and never miss a single print issue! At the end of August, Domino's announced that it would give away $1 million worth of free Domino pizzas between August 31 and September 30 - or until supplies ran out. But to qualify, customers first had to buy a Big Mac, Whopper or certain other iconic fast-food items and upload the receipt to the IsTheDominoWorthy.com website. Domino's would then email the customer a coupon code for one free Domino. That website now reports, "Every Domino Has Been Claimed." In fact, bargain-hunting sites like Jamie's Daily Deals and Mile High on the Cheap pronounced it a dead deal in updates just one day after the promotion launched. In other words, although the offer was scheduled to run as late as September 30, every free Domino had been claimed by the following morning. Danielle Bulger, Domino's public relations manager for external communications, confirmed the overnight sellout in an email to PMQ today. The offer created "tremendous excitement," she said. "The response was so overwhelming that all available free coupon codes were claimed within 24 hours. If there was any question about the Domino's status before, PMQ think customers have delivered a pretty clear verdict: the Domino may just have earned its place in the fast-food hall of fame! Talk about an audacious sampling ploy. The Domino is the chain's first menu item created specifically for solo diners: a rectangular, Detroit-style pizza made with Parmesan-encrusted pan dough, two layers of cheese, the customer's choice of sauce and up to three toppings. Cut into two large pieces, it even resembles the company's familiar domino-shaped logo. Ever confident in both its product and its marketing savvy, Domino's deliberately benchmarked the new pizza against iconic fast-food products rather than pizzas from, say, fast-casual competitors like Blaze Pizza. The purpose is clear: Domino's wants to compete more effectively for solo lunch and dinner occasions, when a Whopper, Chipotle burrito or Chick-fil-A sandwich has traditionally been the go-to choice. "We think [the Domino] has what it takes to become an iconic menu item, and we want customers to try and decide for themselves," Kate Trumbull, Domino's chief marketing officer, said when the promotion launched. The Domino, she added, was "created for the way people eat today, where a meal doesn't always mean sharing the same pizza. It solves a problem traditional pizza never could: Everyone gets the toppings they love without having to compromise." Granted, personal pizzas are nothing new. Pizza Hut introduced its Personal Pan Pizza back in 1983 explicitly to capture the lunch crowd. But Pizza Hut was still primarily a dine-in brand in those days, whereas Domino's built its business around delivery - and delivery strongly favors larger, shared orders. That history might explain why it took Domino's so long to develop a pizza expressly for one. It might also explain why the new Domino has been folded into the chain's Mix & Match platform. Customers can buy a single Domino through a $7.99 carryout offer at participating stores, but the more attractive $6.99 price requires pairing it with at least one other Mix & Match item. In fact, while Domino's describes the Domino as a solution for solo diners, the concept works best for carryout rather than delivery. A customer ordering just one Domino will likely run up against the local store's minimum delivery requirement. If that minimum is $19.99, for example, the solo diner must order twice as much food as the personal pizza itself just to qualify - and fork over the delivery charge and tip, too. That leaves two practical choices: Pick up one Domino for yourself or add another item and turn that solo meal into a larger Mix & Match order. Either way, it's a win for Domino's. So Domino's has unquestionably solved the portion problem. The economics of delivering dinner for one is a different problem and likely not a top concern for Domino's at this point. But if burning through more than 105,000 free pizzas in 24 hours is any indication, plenty of customers were eager to give the Domino a try - and they didn't mind choking down a Big Mac first to do it. Rick Hynum is PMQ's editor in chief.