Our Mission

Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.

We’re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

Your Impact on our Mission

Zocdoc’s greatest asset is its people. As a Staff Software Engineer, you will play a critical role in revolutionizing healthcare by building products that meet the needs of both providers and patients. You’ll collaborate with cross-functional teams, including Product, Data, and Design, to bring innovative features to market, driving Zocdoc’s mission forward. You’ll provide technical leadership, guide design decisions, and mentor engineers to drive best practices across the organization.

For providers, attracting new patients is vital—about 20% of their patient panel needs replacement annually. Zocdoc strives to make growth easy by connecting practices with high-intent patients and providing measurable results. However, healthcare onboarding is complex, involving provider information, qualifications, EHR integration, and insurance setup among others. With a wide range of practices, from solo practitioners to large organizations, creating a scalable, simple intuitive high-quality onboarding solution is a challenging but critical task. If this is something that excites you, read on ..

You’ll enjoy this role if you are…

Inspired by the opportunity to positively impact the healthcare experience for millions of customers and providers
Passionate about building highly scalable platforms with the latest technologies, and excited about developing new and innovative products
Product-driven with a relentless focus on user needs, and excited to partner closely with cross functional teams leading projects beginning from the early ideation phase
A fervent champion of engineering fundamentals and enjoy driving adoption of best practices in code health, testing, and maintainability across organizations and teams
A leader who mentors and grows teams, cultivates innovation and drives cross-collaboration across multiple teams
A believer that diverse and inclusive teams and cultures are non-negotiable
An entrepreneur with strong ownership who can thrive in an ambiguous and fast changing environment

Your day to day is…

Technical ownership of Zocdoc’s expansion into several new and innovative offerings, including roadmapping, prototyping and leading 0-1 projects that spans across Zocdoc’s technology stack
Analyzing and decomposing complex product challenges to drive sound design decisions
Working hands-on with your team and shipping production code using C#, React, AWS technologies to millions of users autonomously
Collaborating with our agile team of dedicated and brilliant engineers, product managers, and designers
Mentoring your peers and colleagues by giving thoughtful feedback, with the notion that helping others means learning and growing yourself
Continuously improving our ability to deliver quality solutions through evolving engineering process and technical capabilities

You’ll be successful in this role if you have…

Successfully shipped code for a complex, user-facing product, with experience working across multiple areas of the technology stack
Demonstrated history of solid and well rounded system design skills
Improved developer productivity, efficiency and velocity by setting up the best practices for coding, testing, deployment and observability
Successfully mentored other engineers in the past and have encouraged your peers to use engineering best practices
Been an effective communicator capable of delving into technical project details and facilitating discussions on technical aspects while also adept at presenting technical solutions at an appropriate level of abstraction for a diverse cross-functional audience, including non-technical stakeholders.
A growth mindset and inspire excellence
Experience successfully working with a distributed workforce preferred
6+ years of significant expertise in full-stack development. Strong understanding of OO Fundamentals. Experience within AWS environments and a high emphasis on testing is a plus

Benefits:

Flexible, hybrid work environment
Unlimited PTO
100% paid employee health benefit options
Employer funded 401(k) match
Corporate wellness programs with Headspace and Peloton
Sabbatical leave (for employees with 5+ years of service)
Competitive parental leave
Cell phone reimbursement
In office perks including:

Catered lunch everyday along with snacks
Commuter Benefits
Convenient Soho location

Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.

NYC Base Salary Range

$219,000—$241,000 USD

About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.

Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

Job Applicant Privacy Notice

Staff Software Engineer

Provider Onboarding

Zocdoc

Compensation Overview

6 month growth

1 year growth

2 year growth

Simplify's Take

What believers are saying

What critics are saying

What makes Zocdoc unique