Customer Service Representative

Job Description

Join our team as a Customer Service Representative at our Ellisville, United States location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers.

• Greet customers warmly and take orders accurately over the phone and in person
• Prepare and serve high-quality pizzas and other menu items
• Process cash and credit card transactions with precision
• Maintain a clean and organized work environment
• Answer customer inquiries and resolve issues promptly and professionally
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold our high standards of cleanliness
• Handle multiple tasks simultaneously while maintaining a positive attitude
• Contribute to a positive work atmosphere by demonstrating flexibility and willingness to help where needed

Qualifications

• Excellent customer service skills with a friendly and professional demeanor
• Strong communication abilities, both verbal and written
• Basic math skills for accurate cash handling and order processing
• Ability to follow directions and adhere to company policies and procedures
• Physical capability to lift up to 25 lbs and stand for extended periods
• Flexibility to work weekends, holidays, and various shifts as needed
• Basic computer skills for operating point-of-sale systems
• Proven multitasking ability in a fast-paced environment
• Keen attention to detail to ensure order accuracy and customer satisfaction
• Team-oriented mindset with a willingness to assist colleagues as needed
• Ability to remain calm and empathetic when addressing customer concerns
• High school diploma or equivalent preferred, but not required

Additional Information

All your information will be kept confidential according to EEO guidelines.