Dental Scheduling Coordinator

Overview

Dental Scheduling Coordinator - Central Ohio Endodontics

We are seeking a personable and organized Dental Scheduling Coordinator to join our team. In this role, you will play a vital part in supporting our patients by answering incoming calls and scheduling treatments, insurance verification and discussing financial options, and ensuring a clear and positive patient experience from consultation through completion of care.

At Central Ohio Endodontics, we are an established team of trusted and passionate professionals who strive to change the stigma of endodontics by providing exceptional and complete care in a positive, understanding, and safe environment. While our goal is to save teeth, our mission is to support, care for, and educate people. 

Schedule: Full Time, M-F 8am-5pm

Responsibilities

• Maintains a positive and team-focused mindset to ensure a consistently high level of collaboration daily.
• Answer phone calls, respond to inquiries, and manage patient communication including email and text services

• Communicate with referring offices to obtain all necessary documentation

• Coordinate scheduling of treatment appointments based on provider availability and patient needs

• Obtain necessary insurance benefit breakdowns and confirmation of coverage details

• Provide accurate estimated out-of-pocket costs to patients prior to appointment, along with all other necessary pre-appointment information

• Serve as a liaison between the provider and patient to facilitate understanding and trust

• Maintain patient records and documentation of communication with patients, and ensure accurate data entry

• Ensure strict compliance with patient confidentiality and HIPAA regulations

• Coordinate patient flow and assist with administrative support as needed

• Please note that additional responsibilities may be assigned

Qualifications

• High school diploma or equivalent
• Experience managing multiple provider scheduling
• Familiarity with dental treatment planning and insurance coordination
• Excellent communication and presentation skills
• Compassionate, patient-focused demeanor
• Strong organizational and time-management abilities
• Experience with dental practice management software
• Ability to explain complex information in a clear and supportive way
• Understanding of dental procedures, codes, and insurance plans
• Knowledge of HIPAA and regulatory requirements 

We Offer

• Competitive Compensation
• Comprehensive Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off & Paid Holidays
• Flexible Spending & Health Savings Accounts
• Life & Disability Insurance
• Employee Assistance & Wellness Programs
• Additional Voluntary Benefits
• And More!

Benefits available to eligible full-time and part-time employees working 20+ hours per week!

About Specialized Dental Partners

Specialized Dental Partners is a doctor-led network of 275+ specialty dental practices and 450+ doctors across multiple states.  We offer the scale, resources, and professional connections that help specialists and teammates thrive, while maintaining the supportive culture and local relationships that define our organization.

Our purpose, We Care More, shapes how we support our doctors, teammates, and patients every day. We care more about patient outcomes, doctor success, teammate growth, meaningful relationships, and the communities we serve. By combining clinical excellence with a people-first culture, we create an environment where specialists can build rewarding careers while making a lasting impact.

At Specialized Dental Partners, you'll find more than a job. You'll find a community committed to helping you succeed. From mentorship and career development to clinical collaboration and leadership opportunities, we are committed to helping our people grow personally and professionally.

If you're looking for an organization where your expertise is valued, your growth is supported, and your work makes a meaningful difference, we'd love to meet you!

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $18-$21 per hour. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.

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