Technical Writer - Zero Trust

Overview

Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose.

We’ve been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges.

Position Summary

Credence has an immediate need for a Technical Writer at Scott AFB, IL and other locations throughout the country.

We are seeking a highly skilled Technical Writer to support Air Combat Command (HQ ACC) Directorate of Cyberspace Operations and Warfighting Communications (A6) Zero Trust (ZT) Functional Management Office (FMO).  

Responsibilities include, but are not limited to the duties listed below:

• Possess advanced level Microsoft Office (specifically MS Word, MS PowerPoint and MS Excel) skills to present visual metric representation.
• Possess skill to create graphics to display executive-level workflows, timelines and metrics.
• Possess skill to share and present Microsoft Teams Meetings without assistance  or learn and adapt to emerging technology of client’s conferencing tool.
• Develop, write, and maintain comprehensive IT policies, strategies, and governance documents. 
• Collaborate with IT and other departments to gather and analyze technical and procedural information. 
• Ensure all documentation complies with Air Force or DoD standards and guidelines. 
• Create clear, concise, and accurate documentation for a variety of audiences, including technical and non-technical stakeholders. 
• Review and edit documentation produced by other team members to ensure consistency and quality. 
• Stay current with the latest industry trends and best practices in technical writing and IT governance. 
• Be able to produce architecture diagrams, implementation guides, security configuration guides, risk analysis reports, ad compliance overviews. 
• Be able to leverage tools and platforms for collaboration, documentation, version control, and diagramming. 
• Assist in the development of policy, directives, memorandums, Concept of Operations (CONOPS), Concepts of Implementation (CONIMP) and other documentation to support cyber security, cyber operations capability employment, governance, oversight, risk management, strategy, command and control, failover and support to sections of the NIST Cybersecurity Framework, NIST ZT guidance, DoD ZT Architecture, and other Federal Government documents and regulations.
• Assist with the development and implementation of Information Protection processes, procedures, and technology requirements, to include creating and managing a baseline configuration of technology (e.g. Enterprise IT, Weapons Systems, Industrial Control Systems), System Development Life Cycle (SDLC), configuration change control processes, and policy and regulations regarding the physical operating environment for organizational assets to achieve resilience requirements in normal and adverse situations with a focus on ZT principals and intent.
• Maintain knowledge of current guidance, policies, laws, and regulations; communicate updates and incorporate them into existing enterprise strategies affected by ZT.
• Collaborate with stakeholders to develop and deliver Zero Trust focused cybersecurity awareness, role-based, and operational training and education, including realistic cyber training and exercise scenarios and objectives.
• Coordinate and collaborate with various portfolio managers and program offices for all systems maintained and/or used by the DAF. For new systems, advise and assist Government leads with researching and documenting ZT requirements, and validating/using data, reports, and other outputs from existing systems to define and document system ZT architecture deficiencies.
• Support the development of executive level briefings and metrics for monitoring and oversight for ZT, including reporting to Congress, Office of the Secretary of Defense, DoD, and DAF senior leaders.
• Design/develop and provide broad-based communications and change management support for program management, financial management, business process improvement, and process standardization.
• Establish and operate capabilities within ZT FMO to coordinate, track, and drive activities in support of the ZT Roadmaps and other guidance in conjunction with the Secretary of the Air Force (SAF) Office of the Chief Information Officer (SAF/CN).
• Establish capabilities to ingest strategic roadmaps, generate capability-specific Implementation Plans (I-Plans), and track milestones and deliverables in accordance with the Iplans.
• Conduct assessments of existing ZT activities and systems and provide recommendations to align to the DAF ZT Roadmap.
• Provide advice and recommendations regarding implementation/execution options and opportunities for program and capability convergence.
• Establish capability to support ZT transition activities and to integrate ZT activities into Capability Planning Guidance (CPG) implementation oversight and reporting.

• Active Secret security clearance required. 
• Bachelor's degree in IT or a related field  
• This role requires expertise in writing IT policy, strategy, and governance, as well as experience with Air Force or DoD enterprise infrastructure, governance, policies, and procedures. 
• Minimum of 4 years of IT experience, including writing IT policy, strategy, and governance. 
• Experience with Air Force or DoD enterprise infrastructure, governance, policies, and procedures. 
• Excellent written and verbal communication skills. 
• Strong attention to detail and ability to work independently. 
• Proficiency in using documentation tools and software. 
• Strong understanding of Zero Trust principles, NIST 800-207 framework, and vendor specific Zero Trust implementations  
• Technical knowledge across Zero Trust domains  

Preferred Qualifications:

• Experience with technical writing in a government or military environment. 
• Knowledge of IT security and compliance standards. 
• Ability to manage multiple projects and meet deadlines. 
• Security certifications (Security +, CISSP, or Zero Trust)  
• Ability to interpret security logs, understand security tools, and describe Zero Trust pilots/migrations 
• User empathy to make complex technical topics understandable for successful implementation 
• Familiarity with Agile practices to participate in sprint planning for implementation 

Why This Role Matters

Real-World Impact — Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being.

Growth-Oriented Environment — Learn from technical leaders, innovate within Agentic AI, and mentor those around you in AI best practices.

Culture of Empowerment — You’ll be part of a team that values innovation, trust, collaboration, and mission success.

Please join us, as together we build a better world one mission at a time powered by Technology and its People!

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development