Human Resources Business Intelligence Co-op

Position Summary

The Human Resources Business Intelligence Team is charged with supporting the MassDOT leadership team by providing timely access to accurate, relevant, and digestible data. The HR Business Intelligence Co-Op will contribute to this mission by conducting analysis that advances data-driven decision-making in the organization. The Co-op will be exposed to a wide range of data and a variety of analytic techniques. Through projects, they will gain experience in the entire analytic process, including planning and understanding the business need, gathering, and preparing data, conducting analysis, documenting their work, and communicating what they learn.  Further, the Co-Op will have the opportunity to assist the team with automation of their reports and contribute to the overall efficiency of the work unit by improving processes within HRBI. 

Duties and Responsibilities

• Create reports by extracting data from various sources and systems.
• Assist HRBI Analysts with fulfilling customer data requests.
• Prepare data for analysis by performing validation and cleaning processes.
• Analyze HR performance, workforce trends, and survey results using a variety of methods suited for quantitative and qualitative data.
• Assist with data audits and other efforts to improve the quality of HR data.
• Assist with automation of regular reports, data audits, and dashboards.
• Communicate what you learn through slide decks, memos, dashboards, and/or presentations.
• Participate in staff and team meetings and other activities as required.

Preferred Qualifications

• Knowledge of descriptive statistics.
• Proficiency in all Microsoft Office applications, especially Excel.
• Demonstrated aptitude in written and verbal communication.
• Strong interpersonal skills with the ability to work effectively in a small and collaborative team environment.
• Knowledge of advanced statistical techniques strongly preferred.
• Knowledge of SQL and R, or an interest in learning these tools.
• Knowledge of DAX or interest in learning these tools.
• Familiarity with data visualization tools such as Power BI or Tableau a plus.
• Experience and interest in transit, transportation, or HR a plus.

Takeaways

By the end of the Co-Op, the successful candidate will complete at least two end-to-end data analysis projects as well as gaining experience in the day-to-day functioning of an HR analytics team. They will have a strong sense of how data can be used to understand and strengthen an organization’s workforce and will have demonstrated experience learning to utilize new systems and technologies.

Application Instructions

Please attach a copy of your resume and a cover letter stating your interest in the position, your goals for the co-op within the context of working at MassDOT, and your preferred start date. All applications must include a one-page summary of a data analysis project you completed that articulates the (1) the research question or challenge, (2) your approach and methodology, and (3) the findings and their significance.

About MassDOT

The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) takes great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s culture and career opportunities can be found at mass.gov/massdot-careers.

MassDOT’s divisions include\: Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions. 

Position Summary

The Human Resources Business Intelligence Team is charged with supporting the MassDOT leadership team by providing timely access to accurate, relevant, and digestible data. The HR Business Intelligence Co-Op will contribute to this mission by conducting analysis that advances data-driven decision-making in the organization. The Co-op will be exposed to a wide range of data and a variety of analytic techniques. Through projects, they will gain experience in the entire analytic process, including planning and understanding the business need, gathering, and preparing data, conducting analysis, documenting their work, and communicating what they learn.  Further, the Co-Op will have the opportunity to assist the team with automation of their reports and contribute to the overall efficiency of the work unit by improving processes within HRBI. 

Duties and Responsibilities

• Create reports by extracting data from various sources and systems.
• Assist HRBI Analysts with fulfilling customer data requests.
• Prepare data for analysis by performing validation and cleaning processes.
• Analyze HR performance, workforce trends, and survey results using a variety of methods suited for quantitative and qualitative data.
• Assist with data audits and other efforts to improve the quality of HR data.
• Assist with automation of regular reports, data audits, and dashboards.
• Communicate what you learn through slide decks, memos, dashboards, and/or presentations.
• Participate in staff and team meetings and other activities as required.

Preferred Qualifications

• Knowledge of descriptive statistics.
• Proficiency in all Microsoft Office applications, especially Excel.
• Demonstrated aptitude in written and verbal communication.
• Strong interpersonal skills with the ability to work effectively in a small and collaborative team environment.
• Knowledge of advanced statistical techniques strongly preferred.
• Knowledge of SQL and R, or an interest in learning these tools.
• Knowledge of DAX or interest in learning these tools.
• Familiarity with data visualization tools such as Power BI or Tableau a plus.
• Experience and interest in transit, transportation, or HR a plus.

Takeaways

By the end of the Co-Op, the successful candidate will complete at least two end-to-end data analysis projects as well as gaining experience in the day-to-day functioning of an HR analytics team. They will have a strong sense of how data can be used to understand and strengthen an organization’s workforce and will have demonstrated experience learning to utilize new systems and technologies.

Application Instructions

Please attach a copy of your resume and a cover letter stating your interest in the position, your goals for the co-op within the context of working at MassDOT, and your preferred start date. All applications must include a one-page summary of a data analysis project you completed that articulates the (1) the research question or challenge, (2) your approach and methodology, and (3) the findings and their significance.

About MassDOT

The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) takes great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s culture and career opportunities can be found at mass.gov/massdot-careers.

MassDOT’s divisions include\: Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions. 

Minimum Entrance Requirements 

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Current MassDOT employees should use their internal MassCareers account to apply.

All job applications must be submitted online through MassCareers to be considered. 

Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.

• For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at [email protected].
• For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.
• For a disability‐related reasonable accommodation or alternative application method, call ADA Coordinator, Lucy Bayard, at 857-274-1935.

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role. 

Minimum Entrance Requirements 

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Current MassDOT employees should use their internal MassCareers account to apply.

All job applications must be submitted online through MassCareers to be considered. 

Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.

• For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at [email protected].
• For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.
• For a disability‐related reasonable accommodation or alternative application method, call ADA Coordinator, Lucy Bayard, at 857-274-1935.

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role. 

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