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Cornell University

Research university in Ithaca, NY

Enrollment and Admissions Coordinator

Full-Time
$66.3k - $89.1k
Entry, Junior
Bachelor's
New York, NY, USA
HybridThree days on campus per week; some domestic travel is required.
EducationSchool Leadership & Administration
No H1B Sponsorship

About the job

Requirements
  • A bachelor's degree and up to two years of relevant work experience in student services, admissions, or a related field, or an equivalent combination of education and experience.
  • Superior customer service and the ability to identify and manage academic and administrative priorities and handle complex, confidential, and sensitive situations.
  • Ability to manage data and use software applications such as Excel to manage and report data.
  • Proficiency in Slate, the online application system, is required.
  • Excellent written and verbal communication skills, with attention to detail.
  • Ability to succinctly summarize thoughts verbally and in writing to accurately reflect decisions or intent regarding university policies and actions to students.
  • Ability to use sound judgment, creativity, and problem-solving skills.
  • Ability to work flexibly and effectively with a team of professionals in a fast-paced, complex organization.
  • Effective listening skills and the ability to share knowledge and information and ask questions.
  • Willingness to work some evenings and weekends and undertake some domestic travel as necessary.
Responsibilities
  • Provide administrative support for Enrollment and Admissions and respond to prospective student general inquiries.
  • Support a seamless admissions review process, including application review and interview scheduling.
  • Coordinate admissions and student events, including daily class visits, campus tours, recruitment activities, web-based and off-campus event registration, and event registration payment processing.
  • Serve as the primary liaison for prospective and incoming master's degree students, including scheduling requests with staff and faculty.
  • Update the admissions website as needed and provide data reporting support.
  • Assist with processing I-20s and ensure required documents are submitted.
  • Manage recruitment inventory and acceptance packaging and shipping.
  • Assist with recruiting and selecting students as needed.
  • Serve as the primary contact for prospective students by phone, email, and in person, and counsel or advise them on the admissions process, requirements, and timeline.
  • Coordinate admissions interviews on and off campus with the Assistant Director, including oversight of occasional seasonal staff supporting master's degree program processes.
  • Coordinate interview logistics with faculty, the Assistant Director, and alumni, and ensure interview evaluations are completed.
  • Manage applications, conduct initial completeness and data-accuracy reviews, update documents for admissions review, and support Assistant Directors with application review and selection recommendations as needed.
  • Identify and resolve operational issues, anticipate applicant needs, communicate progress to the Assistant Director and Director, and recommend solutions related to admissions processes and databases.
  • Collaborate with enrollment leadership, faculty, academic program directors, and staff to recommend and implement operational improvements.
  • Operate in alignment with university policies and procedures to ensure legal and ethical admissions operations.
  • Comply with federal, state, and university data privacy and security regulations, policies, and best practices for student records.
  • Coordinate and execute on- and off-campus recruitment and yield events for master's degree programs, including class visits, campus tours, prospective and admitted student meetings, virtual events, conferences, and other events.
  • Retrieve and report event metrics to the Assistant Directors and Director.
  • Coordinate with student groups and alumni to include them in prospective and admitted student events and visits.
  • Cover recruitment and yield events as needed, including evenings, weekends, and domestic travel.
  • Coordinate immigration processes for international master's degree students, ensure timely document processing, and respond to inquiries about visas and declarations of finances.
  • Compile visa requirements and communicate with international students about the visa process.
  • Coordinate with Enrollment and Student Services teams on student issues related to enrollment.
  • Coordinate with Student Services on new-student communications, including development of a new-student ecosystem plan inclusive of all degree programs.
  • Assist with logistical needs across teams and coordinate responsibilities with Cornell Tech and Ithaca departments.

About the company

Cornell University is a privately endowed research university and New York's federal land-grant institution, based in Ithaca, New York, with education, research, and public-engagement programs.

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