Technical Sales Engineer

As a Technical Sales Engineer within Owens Corning's Nonwovens business, you will serve as the primary customer-facing technical resource for key building materials customers across North America. This role is responsible for transforming technical expertise into customer value by developing a deep understanding of customer manufacturing processes, product requirements, and market trends, while helping drive product innovation, process optimization, and profitable growth.

Working closely with customer technical, quality, R&D, and operations teams, you will support product qualifications, commercialization efforts, and manufacturing improvements. You will also serve as the Voice of the Customer, partnering internally with Sales, Marketing, Operations, Supply Chain, and R&D to strengthen Owens Corning's competitive position and accelerate business growth.

TRAVEL: Approximately 40% throughout North America

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What You'll Be Doing

• Serve as the primary technical contact for customers across polyiso insulation, roofing, gypsum, and related building envelope applications.
• Develop a deep understanding of customer manufacturing processes, product requirements, and performance expectations.
• Support product qualifications, customer trials, plant trials, and commercialization activities.
• Identify opportunities to improve product performance, manufacturing efficiency, and overall customer value.
• Provide technical troubleshooting and application support to customers and internal teams.
• Capture and communicate customer needs, industry trends, and competitive intelligence to key stakeholders.
• Act as the Voice of the Customer by translating customer requirements into actionable product and process recommendations.
• Partner with commercial teams to develop market strategies and growth initiatives.
• Collaborate with Operations and R&D teams to develop and execute product trials and technology improvements.
• Identify emerging customer requirements and market trends that can influence future product development.
• Lead and participate in cross-functional teams focused on enhancing products, services, and customer support.
• Build strong working relationships across Marketing, Operations, Supply Chain, Commercial, and R&D organizations.
• Document and share customer insights, technical findings, and market intelligence throughout the organization.
• Support Key Account Managers in developing and executing growth strategies within targeted market segments.
• Utilize technical expertise, data analysis, and customer feedback to drive business decisions and customer success.

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Qualifications

• Bachelor's degree in Engineering, Chemistry, Materials Science, Chemical Engineering, or a related technical field.
• 7+ years of experience in building materials, insulation, polyiso, roofing, gypsum, composites, or related industries.
• Experience in a customer-facing technical role.
• Experience leading cross-functional projects and initiatives.
• Experience supporting product qualifications, plant trials, and customer-driven development projects.
• Strong project management and problem-solving capabilities.
• Strong analytical and data-driven decision-making skills.
• Excellent communication, presentation, and collaboration skills.
• Proven ability to build relationships with customers and internal stakeholders at all levels.
• Ability to travel routinely to support customers across North America.

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Preferred Qualifications

• Direct experience with polyiso insulation board manufacturing processes, technical support, or product development.
• Experience supporting roofing systems, gypsum products, coated materials, laminates, facers, or other building envelope applications.
• Knowledge of coatings, adhesives, nonwoven substrates, and process optimization.
• Familiarity with building codes, insulation standards, and roofing industry requirements.
• Experience partnering with Operations, R&D, and Commercial teams to deliver customer-focused solutions.
• Ability to influence product strategy through customer insights and market knowledge.
• Strategic mindset with the ability to balance technical expertise and business objectives.