Full-Time

Field Service Manager

Posted on 8/19/2026

S and J Plumbing

S and J Plumbing

Compensation Overview

$100k - $140k/yr

+ Bonus + 401(k) match

Arlington Heights, IL, USA

In Person

Category
Operations & Logistics (1)
Required Skills
Microsoft Office
Word/Pages/Docs
Customer Service
Plumbing
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides
Requirements
  • Must be a licensed plumber through the State of Illinois or City of Chicago.
  • Must be able to communicate clearly in a positive and constructive manner.
  • Must be able to inspire personal and professional growth in team members.
  • Must be able to provide high customer satisfaction.
  • Must be able to drive team performance to achieve business goals and objectives.
  • Must be detail-oriented and highly organized, with multitasking, presentation, and decisive communication abilities in a fast-paced, goal-driven environment.
  • Must be proficient with computers and Microsoft Office applications, including Excel, Word, and PowerPoint.
Responsibilities
  • Build and lead an ideal service department.
  • Recruit, hire, train, and improve field technicians.
  • Work with the dispatch department to ensure the right technician is assigned to the right job.
  • Set the tone and energy for the entire department.
  • Inspire technicians to achieve their goals.
  • Train, develop, and hold the team accountable to exceptional performance standards.
  • Assist and support technicians professionally and personally.
  • Review jobs to ensure they meet technical standards.
  • Review jobs for opportunities to meet customer needs.
  • Train technicians in the technology lab to ensure they are technically sound.
  • Help technicians on jobs when needed.
  • Coordinate and schedule manufacturer representatives to provide in-house training.
Desired Qualifications
  • Leadership qualities, experience, and aspirations.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

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Founded

N/A