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Jambalaya Group

Receptionist

Reception & Front DeskUpdated on Nov 13
Part-timeScarborough, ME, USA

About the Job

Requirements

  • Excellent verbal communication and interpersonal skills.
  • A friendly, approachable, and professional demeanor.
  • Strong organizational skills and the ability to manage multiple priorities.
  • Comfort using computers, email, calendars, and basic office technology.
  • Dependability, attention to detail, and commitment to providing exceptional service.
  • Ability to maintain professionalism and discretion when handling client information.
  • Willingness to learn new processes and contribute to a collaborative team environment.
  • Successful completion of a background check is required for employment.

Responsibilities

  • Warmly greet clients and visitors, ensuring they feel welcomed and comfortable.
  • Answer incoming calls professionally, respond to general inquiries, and direct calls to the appropriate team members.
  • Assist clients with scheduling, rescheduling, and confirming appointments.
  • Make outgoing calls to confirm upcoming meetings and communicate scheduling updates.
  • Help address routine client questions and coordinate with internal team members or Ameriprise Home Office when appropriate.
  • Provide general administrative assistance to support daily office operations.
  • Maintain accurate appointment information and assist with calendar coordination.
  • Support the team with basic clerical tasks and other administrative needs.
  • Help maintain an organized, professional, and welcoming reception area.
  • Work collaboratively with team members to ensure clients receive timely and attentive service.

Desired Qualifications

  • One to two years of receptionist, administrative, or customer service experience is preferred but not required.

About the Company

Company size
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Total funding
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Founded
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